Opened 5 years ago

Closed 5 years ago

#10108 closed defect (fixed)

replace yatei's dead disk

Reported by: phobos Owned by: phobos
Priority: Medium Milestone:
Component: Internal Services/Tor Sysadmin Team Version:
Severity: Keywords: 0xdeaddisk
Cc: Actual Points:
Parent ID: Points:
Reviewer: Sponsor:

Description

[ 5680.198096] 3w-9xxx: scsi0: AEN: WARNING (0x04:0x000F): SMART threshold exceeded:phy=1.
[ 5680.198484] 3w-9xxx: scsi0: AEN: INFO (0x04:0x001A): Drive inserted:phy=1.
[ 5680.430951] 3w-9xxx: scsi0: AEN: INFO (0x04:0x001F): Unit operational:unit=0.
[ 5754.053668] 3w-9xxx: scsi0: AEN: INFO (0x04:0x000B): Rebuild started:unit=0.
[ 5788.379314] 3w-9xxx: scsi0: AEN: WARNING (0x04:0x0019): Drive removed:phy=1.
[ 5788.379702] 3w-9xxx: scsi0: AEN: ERROR (0x04:0x0002): Degraded unit:unit=0, vport=1.
[ 5836.143763] 3w-9xxx: scsi0: AEN: WARNING (0x04:0x000F): SMART threshold exceeded:phy=1.
[ 5836.144152] 3w-9xxx: scsi0: AEN: INFO (0x04:0x001A): Drive inserted:phy=1.
[ 5836.534708] 3w-9xxx: scsi0: AEN: INFO (0x04:0x001F): Unit operational:unit=0.
[ 5935.718018] 3w-9xxx: scsi0: AEN: INFO (0x04:0x000B): Rebuild started:unit=0.

Child Tickets

Change History (11)

comment:1 Changed 5 years ago by phobos

email sent to vendor

comment:2 Changed 5 years ago by phobos

datacenter notified

comment:3 Changed 5 years ago by phobos

//yatei> /c0/p1 show

VPort Status         Unit Size      Type  Phy Encl-Slot    Model
------------------------------------------------------------------------------
p1    SMART-FAILURE  u?   465.76 GB SATA  1   -            ST3500320NS

comment:4 Changed 5 years ago by phobos

replacement disk is on the way.

comment:5 Changed 5 years ago by phobos

It turns out the server itself is out of warranty and said warranty cannot be extended. The disk is being drop-shipped from Seagate directly as part of their direct drive warranty program.

comment:6 Changed 5 years ago by phobos

replace disk arrived at our office. Need to confirm datacenter can receive it.

comment:7 Changed 5 years ago by phobos

datacenter confirms they can receive it. Sending it today.

comment:8 Changed 5 years ago by phobos

shipped, should arrive in a few days

comment:9 Changed 5 years ago by phobos

scheduled to be replaced wednesday morning.

comment:10 Changed 5 years ago by phobos

Disk is replaced and array is rebuilding:

Unit     UnitType  Status         %RCmpl  %V/I/M  VPort Stripe  Size(GB)
------------------------------------------------------------------------
u0       RAID-5    REBUILDING     16%     -       -     256K    1396.95   
u0-0     DISK      OK             -       -       p0    -       465.651   
u0-1     DISK      DEGRADED       -       -       p1    -       465.651   
u0-2     DISK      OK             -       -       p2    -       465.651   
u0-3     DISK      OK             -       -       p3    -       465.651   
u0/v0    Volume    -              -       -       -     -       1396.95

comment:11 Changed 5 years ago by phobos

Resolution: fixed
Status: newclosed

icinga says

[yatei] RAID - 3ware is OK: /c0/u0: OK

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