Opened 5 years ago
Closed 2 years ago
#10521 closed defect (invalid)
TBB 3.5 for OS X v. 10.9.1 does not connect to any websites
| Reported by: | kovagi | Owned by: | tbb-team |
|---|---|---|---|
| Priority: | High | Milestone: | |
| Component: | Applications/Tor Browser | Version: | |
| Severity: | Normal | Keywords: | tbb-helpdesk-frequent |
| Cc: | Actual Points: | ||
| Parent ID: | Points: | ||
| Reviewer: | Sponsor: |
Description
Upon launching Tor from the TBB 3.5 in OS X version 10.9.1, the about:tor page loads with the following message: "Congratulations! This browser is configured to use Tor."
However, from that page Tor will not load any website - http or hidden service.
This issue has been verified on multiple OS X systems and is captured in the following reddit thread: http://www.reddit.com/r/TOR/comments/1tnjyf/cant_load_any_pages_with_tor/
Child Tickets
Change History (6)
comment:1 Changed 5 years ago by
comment:2 Changed 5 years ago by
| Milestone: | Tor: 0.2.4.x-final |
|---|
comment:3 Changed 5 years ago by
| Keywords: | tbb-helpdesk-frequent added |
|---|
comment:4 Changed 5 years ago by
| Keywords: | needs-triage added |
|---|
comment:5 Changed 5 years ago by
| Component: | Tor bundles/installation → Tor Browser |
|---|---|
| Keywords: | needs-triage removed |
| Owner: | changed from erinn to tbb-team |
comment:6 Changed 2 years ago by
| Keywords: | OS X removed |
|---|---|
| Resolution: | → invalid |
| Severity: | → Normal |
| Status: | new → closed |
| Version: | Tor: 0.2.4.19 |
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Update:
Upon further testing of this issue, it was discovered that Sophos anti-virus is blocking Tor from making connections.
To use TBB 3.5 in a Mac environment, users running Sophos must disable the two options found under Preferences>Web Protection:
-"Block access to malicious websites..."
-"Block malicious downloads from websites..."
Users are reporting that previous versions of the TBB worked concurrently with Sophos.