Opened 6 years ago

Closed 3 years ago

#10533 closed defect (user disappeared)

Random crashes with TBB on OS X 10.9

Reported by: runa Owned by: erinn
Priority: Medium Milestone:
Component: Applications/Tor Browser Version:
Severity: Normal Keywords: tbb-crash, tbb-3.0
Cc: gk, mrphs Actual Points:
Parent ID: Points:
Reviewer: Sponsor:

Description

I usually leave my Tor Browser w/tabs open for long periods of time. After a week or so, the browser crashes. Before 3.5-rc-1, I would get a warning message saying Tor Browser had crashed and an option to relaunch it. With 3.5-rc-1, the Tor Browser seems to relaunch on its own (all I see is a Tor Browser with zero extra tabs displaying about:tor).

I suspect this is more related to Firefox on OS X than Tor itself, but figured I'd open a ticket anyways.

Child Tickets

Change History (11)

comment:1 Changed 6 years ago by gk

Cc: gk added
Keywords: tbb-crash tbb-3.0 added

So the bug here is that the browser crashes and not the missing warning message, right? Or both?

comment:2 Changed 6 years ago by runa

After running for two days with five tabs open, my Tor Browser crashed and a warning message appeared on the screen. Right before the browser crashed, I tried to change from a tab with linkedin.com to a tab with twitter.com relatively quickly, the rainbowball showed up, and the browser crashed about five minutes later.

Relevant lines from the system log can be found here: http://pastebin.com/raw.php?i=yVgShznr

comment:3 Changed 6 years ago by arma

Does this issue happen with TBB 3.5 too?

comment:4 Changed 6 years ago by runa

May or may not be related to #10434. A lot of the links I click on come from Twitter.

comment:5 Changed 6 years ago by runa

TBB 3.5.4 has crashed three times in the past couple of hours. I have not been able to reproduce any of the crashes, but I can say that for the first crash, I was loading three separate articles on guardian.co.uk. The second crashed seemed more random. The third crash happened while I was viewing a PDF. I'll update if/when I manage to gather more info.

comment:6 Changed 6 years ago by runa

Summary: Random crashes with TBB 3.5-rc-1 on OS X 10.9Random crashes with TBB on OS X 10.9

comment:7 Changed 6 years ago by gk

Would you run a debug build if I built you one? I'd strip the debug symbols as we do it with Linux but would enable assertions and other useful stuff.

comment:9 Changed 5 years ago by erinn

Keywords: needs-triage added

comment:10 Changed 5 years ago by erinn

Component: Tor bundles/installationTor Browser
Keywords: needs-triage removed
Status: newneeds_information

comment:11 Changed 3 years ago by gk

Resolution: user disappeared
Severity: Normal
Status: needs_informationclosed
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