Opened 4 years ago

Closed 3 years ago

#10805 closed task (fixed)

Contact Sync with Torbirdy

Reported by: Fabzgy Owned by: sukhbir
Priority: Medium Milestone:
Component: Applications/TorBirdy Version:
Severity: Keywords: contact sync
Cc: Actual Points:
Parent ID: Points:
Reviewer: Sponsor:

Description

Before using Torbirdy I was syncing my contacts via SoGo (http://www.sogo.nu/downloads/frontends.html) and my owncloud server.

Now it does not work anymore. Is there any other recommended contact sync for Torbirdy/Thunderbird or is it possible to make SoGo working?

Child Tickets

Change History (11)

comment:1 Changed 4 years ago by sukhbir

Owner: changed from ioerror to sukhbir
Status: newassigned

Can you please describe what you mean when you say it's not working? Also, are you using the SoGo or Lightning extension?

comment:2 Changed 4 years ago by Fabzgy

I use the Lightning extension for calendar & tasks and the Inverse SoGo Connector 10.0pre2 for the Address-Sync (otherwise I can t add a remote Address book). If I have Torbirdy running my Adress Book won t synchronize. I am able to add to a "new" remote address book but it won t sync any contacts.
I don t know how to get more information out of the plugin to help debugging. Any suggestions for that?

Last edited 4 years ago by Fabzgy (previous) (diff)

comment:3 Changed 4 years ago by sukhbir

Let's try to diagnose what's wrong.

  1. Are you able to check emails with TorBirdy enabled?
  2. Press Ctrl+Shift+J to start the error console. Now try syncing the contacts. Do you see any output in the error console? If yes, what is the error? (If you paste it, make sure you remove private information.)

comment:4 Changed 4 years ago by Fabzgy

Answer:

  1. Yes I am able to check mails & to sync my calendar with Lightning & SOGo Connector.
  2. The error console has quite so stuff but I am not sure where these messages originate. maybe two examples:

Timestamp: 24.02.2014 09:02:15
Warning: Expected '{' to begin declaration block but found 'WordSection1'.
Source File: about:blank
Line: 111, Column: 6
Source Code:
@page WordSection1

Timestamp: 24.02.2014 09:02:15
Warning: Expected identifier for class selector but found '.'. Ruleset ignored due to bad selector.
Source File: about:blank
Line: 109, Column: 1
Source Code:
..MsoChpDefault

Is that any help?

comment:5 Changed 4 years ago by sukhbir

Since you are able to check emails, it rules out most of the issues. We have to narrow it.

You reported that it worked before but now it is not working. What did change between this?

comment:6 Changed 4 years ago by Fabzgy

I just switched the torbirdy plugin on.
If I switch it off again and start TB without Torbirdy I am able to sync contacts again.
The Calendar Sync is working as well with Torbirdy enabled - both the calendar & the contacts are in the same Ownlcoud Account,

Last edited 4 years ago by Fabzgy (previous) (diff)

comment:7 Changed 4 years ago by sukhbir

I can't see what is wrong here because like I said, you are able to check emails so everything else should also be working.

Coming back to the error console, first start it and make sure it is clean (there is a button "Clear", or Alt + C). Now enable TorBirdy if it was not enabled and then sync your contacts. Is there any output on the console? If yes, please paste it here, removing any information you might consider sensitive.

comment:8 Changed 4 years ago by Fabzgy

Tried to sync with Torbirdy enabled. Error console remained empty and my local Address book was emptied as well.
I am trying to get into the logs of my owncloud server in order to check if any request reaches the server when I try to sync the contacts. Need a bit more time for that and come back later to this ticket.

comment:9 Changed 4 years ago by sukhbir

Ok sure, that seems the logical next step. Because right now, we don't have enough to go with as the error console is empty. If there was an error in the configuration (whether TorBirdy or otherwise), there would have been some at least some output. So let's check the server-side logs once.

comment:10 Changed 4 years ago by Fabzgy

I ve just updated the owncloud to 6.0.3 but the problem persits.
I have changed the log level of owncloud to everything and get this string for each contacts synced if torbirdy is switched off:
{"app":"contacts","message":"OCA
Contacts
Backend
Database::getAddressBook id: 1","level":0,"time":"2014-05-06T12:48:43+00:00"

If Torbirdy is switched on there is nothing in the log of the owncloud server. Simply nothing happens.
Any further ideas?

comment:11 Changed 3 years ago by Fabzgy

Resolution: fixed
Status: assignedclosed

An Update to SOGo Connector Thunderbird extension Version 24.0.7 (released on September 26th 2014) solved the problem.

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