Opened 6 years ago

Closed 13 months ago

#10990 closed defect (wontfix)

Shrink the FAQ

Reported by: mttp Owned by: mttp
Priority: Medium Milestone: website redesign
Component: Webpages/Website Version:
Severity: Normal Keywords: SponsorO, website-content, FAQ
Cc: gamambel Actual Points:
Parent ID: Points:
Reviewer: Sponsor:

Description

The wiki FAQ entries have been transferred to the main website FAQ. Now the page needs to be improved.

  • Add all subheads to the top of the FAQ for easier navigation.
  • Delete entries that are outdated, no longer relevant, or not frequently asked on the help desk.
  • Consolidate Tor Browser and Tor Browser 3 subsections.
  • Move sha256sum verification to the signature verification section.
  • Migrate information on setting up a relay to a dedicated page.
  • Migrate Abuse questions to the Abuse faq and kill the subsection.
  • Dedicated page for Alternate designs we don't do yet.
  • Kill Compilation and installation subsection.
  • Consolidate questions that duplicate answers.

Child Tickets

TicketStatusOwnerSummaryComponent
#11170closedmttpInstructions for verifying the sha256sum file belong on the verifying-signatures page.Webpages/Website
#11398closedmttpMake it clearer that VPNs should not be used for anonymity purposes.Webpages/Website
#21519closedhiroTor Project FAQWebpages/Website

Change History (10)

comment:1 Changed 6 years ago by mttp

I removed the outdated FAQ entry "Vidalia asks for a password". https://lists.torproject.org/pipermail/tor-commits/2014-May/074381.html

comment:2 Changed 6 years ago by mttp

I removed these FAQ entries:
"Will Torbutton be available for other browsers?"
"I want to leave Tor Browser Bundle running but close the browser."

I collaped the entry "I need an HTTP proxy. Where did Polipo go?" into the existing entry "I want to run another application through Tor."

https://lists.torproject.org/pipermail/tor-commits/2014-May/074481.html

comment:3 in reply to:  description Changed 5 years ago by arma

Replying to mttp:

  • Add all subheads to the top of the FAQ for easier navigation.
  • Delete entries that are outdated, no longer relevant, or not frequently asked on the help desk.
  • Consolidate Tor Browser and Tor Browser 3 subsections.
  • Move sha256sum verification to the signature verification section.
  • Migrate information on setting up a relay to a dedicated page.
  • Migrate Abuse questions to the Abuse faq and kill the subsection.
  • Dedicated page for Alternate designs we don't do yet.
  • Kill Compilation and installation subsection.
  • Consolidate questions that duplicate answers.

When Sebastian mentioned splitting the FAQ up into a bunch of pages, I didn't like the idea. But he's pointed me at this ticket, and all of the above items look like good ideas to do.

That said, "Migrate Abuse questions to the Abuse faq and kill the subsection." -- right now we have only the questions listed on the main faq, and it points to the abuse faq for answers. That way if you're searching or skimming the faq for your question about abuse, you're more likely to find that we have an answer to it. Is that a good policy to continue, or will that lead to an unbalanced faq with 100 questions and only 20 answers? "Hm."

comment:4 Changed 2 years ago by hiro

Keywords: #website-content added
Severity: Normal

comment:5 Changed 2 years ago by hiro

Keywords: website-content added; #website-content removed

comment:6 Changed 2 years ago by hiro

Milestone: website redesign

comment:7 Changed 16 months ago by traumschule

Keywords: FAQ added

comment:8 Changed 16 months ago by traumschule

Status: newneeds_review

Hi, i think this deserves an update.

The wiki FAQ entries have been transferred to the main website FAQ. Now the page needs to be improved.

Add all subheads to the top of the FAQ for easier navigation.
Delete entries that are outdated, no longer relevant, or not frequently asked on the help desk.
Consolidate Tor Browser and Tor Browser 3 subsections.
Move sha256sum verification to the signature verification section.

From my perspective these are done.

Migrate information on setting up a relay to a dedicated page.

This content already migrated to TorRelayGuide (see #21519)

Migrate Abuse questions to the Abuse faq and kill the subsection.

I took care of that: https://github.com/torproject/webwml/pull/17

Dedicated page for Alternate designs we don't do yet.

Maybe in the wiki?

Kill Compilation and installation subsection.

Where should it go, i see two options:

Consolidate questions that duplicate answers.

Good idea, do you see any?

comment:9 Changed 16 months ago by traumschule

Status: needs_reviewnew

Since my PR got merged we got left:

  • Dedicated page for Alternate designs we don't do yet.
  • Kill Compilation and installation subsection.
  • Consolidate questions that duplicate answers.

comment:10 Changed 13 months ago by traumschule

Resolution: wontfix
Status: newclosed

Closing in favor of #28549.

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