Opened 5 years ago

Closed 5 years ago

#11657 closed project (fixed)

Deploy a system to offer invitation-based text chat support to users

Reported by: karsten Owned by: karsten
Priority: Medium Milestone:
Component: Archived/Development Progress Version:
Severity: Keywords: SponsorO20140515
Cc: Sherief, Phoul, Lunar Actual Points:
Parent ID: Points:
Reviewer: Sponsor:

Description (last modified by karsten)

We deployed a system to offer invitation-based text chat support to users. This system allow us to move support requests from asynchronous email to synchronous text chat whenever this promises quicker resolution of issues. Sherief implemented this system, Lunar reviewed it, and Colin deployed it. The system is available as of May 29, 2014. A screenshot of a sample session is available. That concludes this task.

Child Tickets

Attachments (1)

pups-session.png (249.3 KB) - added by karsten 5 years ago.
Screenshot of web chat session

Download all attachments as: .zip

Change History (3)

comment:1 Changed 5 years ago by karsten

Description: modified (diff)

Include link to Sherief's repository.

Changed 5 years ago by karsten

Attachment: pups-session.png added

Screenshot of web chat session

comment:2 Changed 5 years ago by karsten

Description: modified (diff)
Resolution: fixed
Status: newclosed
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