Opened 5 years ago

Closed 5 years ago

Last modified 5 years ago

#13271 closed defect (fixed)

Can we reverse the order on Tor Browsers' network connection questions

Reported by: mttp Owned by: brade
Priority: Medium Milestone:
Component: Applications/Tor Launcher Version:
Severity: Keywords: tbb-usability, tbb-helpdesk-frequent, tbb-usability-stoppoint-wizard, TorBrowserTeam201502
Cc: mcs Actual Points:
Parent ID: Points:
Reviewer: Sponsor:

Description

In Tor Browser 4.0, the number of questions we ask users who choose "Configure" is reduced from 3 to 2. Cool! Can we ask the bridge question first (seems to be more commonly used), and the local proxy question second (seems to be less commonly used)? A lot of users still get tripped up by "Do you need to use a proxy". My guess is that some users think "Of course I need a proxy. That's why I'm using Tor." I think if the proxy question and the bridge question were asked in reverse order, they would get a better feel for the types of questions we're asking in this section, and fewer users would try to select a proxy when they don't need to.

It may also help reduce the number of users who mistakenly try to configure a proxy when they don't use one if the word "proxy" were replaced with "local proxy" in the strings. It seems like this modification would only be inaccurate in cases where the user pulled an open proxy IP off a google search, in which case they should probably be using a bridge instead anyway.

Child Tickets

Change History (9)

comment:1 Changed 5 years ago by gk

Component: Tor BrowserTor Launcher
Owner: changed from tbb-team to brade

comment:2 Changed 5 years ago by mikeperry

Keywords: tbb-helpdesk-frequent added

comment:3 Changed 5 years ago by arma

This idea sounds plausible to me.

comment:4 Changed 5 years ago by mikeperry

Keywords: tbb-usability-stoppoint-wizard added

comment:5 Changed 5 years ago by mikeperry

Keywords: TorBrowserTeam201502 added

I think this is something we should try to get in to 4.5a4 this month.

comment:6 Changed 5 years ago by mcs

Cc: mcs added

comment:7 Changed 5 years ago by brade

Keywords: TorBrowserTeam201502R added; TorBrowserTeam201502 removed
Status: newneeds_review

comment:8 Changed 5 years ago by mikeperry

Resolution: fixed
Status: needs_reviewclosed

I tested this out and this looks good to me. Certainly a huge improvement, I think. Thanks!

comment:9 Changed 5 years ago by mcs

Keywords: TorBrowserTeam201502 added; TorBrowserTeam201502R removed
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