Opened 5 years ago

Closed 19 hours ago

#13307 closed defect (user disappeared)

Tor Browser might crash on Windows if opened from a USB drive.

Reported by: mttp Owned by: tbb-team
Priority: Medium Milestone:
Component: Applications/Tor Browser Version:
Severity: Normal Keywords: tbb-crash
Cc: Actual Points:
Parent ID: Points:
Reviewer: Sponsor:

Description

A Windows user reported to the help desk that they experienced a crash when opening Tor Browser from a USB drive, complete with "Windows is searching for a solution to the problem..." dialog (this is the default message Window gives out when any running program crashes). This person said that opening Tor Browser from the Desktop worked fine for them, and they only experienced the problem opening Tor Browser from USB. It sounded like they got this message before TorLauncher started.

Child Tickets

Change History (4)

comment:1 Changed 5 years ago by mttp

I haven't been able to reproduce this yet myself.

comment:2 Changed 5 years ago by cypherpunks

#13372 yet, reported similar issue.
Have you tried to format external media to different file systems, to test with FAT(12,16,32,etc), NTFS, something else Windows can to read. Or to change NTFS permissions, to enable write and read to volume, but to deny execution.

comment:3 Changed 4 years ago by cypherpunks_backup

Keywords: tbb-crash added
Severity: Normal
Status: newneeds_information

comment:4 Changed 19 hours ago by gk

Resolution: user disappeared
Status: needs_informationclosed
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