Opened 5 years ago

Closed 2 years ago

#13317 closed defect (user disappeared)

Tor 3.6.6 Mac freezing regularly OS 10.6.8

Reported by: obiwandb Owned by: tbb-team
Priority: Medium Milestone:
Component: Applications/Tor Browser Version: Tor: unspecified
Severity: Normal Keywords: Freezing 10.6.8
Cc: Actual Points:
Parent ID: Points:
Reviewer: Sponsor:

Description

I was having repeated random freezes on 3.6.5 without any particular new site on my open windows, so I doubt it is content-related as some other tickets mention. I closed all the tabs and windows I wasn't using but still got the freezing. Just updated to TorBrowser-3.6.6-osx32, no difference so far. The browser slows just before the freezes, give me momentary "beachball" mouse pointer but inevitably going to full freeze almost immediately.

I did copy MOST of my settings files from my previous profile, as I didn't really want to lose all of them, it took awhile to get them where I like the browser. If there are particular ones that might lead to such freezes, please let me know so I can delete them.

Child Tickets

Attachments (1)

Tor default profile prefs 10.1.14.tiff (328.3 KB) - added by obiwandb 5 years ago.
TIFF capture of profile changes

Download all attachments as: .zip

Change History (9)

comment:1 Changed 5 years ago by cypherpunks

freezing regularly

What intervals in between start and freeze of browser?

I did copy MOST of my settings files from my previous profile, as I didn't really want to lose all of them, it took awhile to get them where I like the browser. If there are particular ones that might lead to such freezes, please let me know so I can delete them.

What settings changed? What extra add-ons installed yet? What changes in general you did against fresh installed TBB, like enabled flash?

Changed 5 years ago by obiwandb

TIFF capture of profile changes

comment:2 in reply to:  1 Changed 5 years ago by obiwandb

I didn't time the intervals, I hadn't thought of that! I will do it next time. Let's say under 2 hours as a rough estimate.

Flash WAS enabled for some sites as I frequently look for videos. I think I saw some mention of a beta "secure flash player substitute", is that a reality yet?

I also installed DownloadHelper. I attach a .tiff of the profile folder EVERYTHING visible (which was everything I saw that I had actively changed) was pasted into the new profile. I do NOT remember exactly what setting tweaks I have changed. Let me know either what ones you think are likely and/or a simple way to capture or export the settings to post here.

There ARE some sites that I would like to enable scripts for, as they will not work without them. However, the version in TBB doesn't seem to allow me to get the popup to do so like in does in regular Firefox. I know some scripts risk identity exposure but these are NOT sites where that is an issue.

Replying to cypherpunks:

freezing regularly

What intervals in between start and freeze of browser?

I did copy MOST of my settings files from my previous profile, as I didn't really want to lose all of them, it took awhile to get them where I like the browser. If there are particular ones that might lead to such freezes, please let me know so I can delete them.

What settings changed? What extra add-ons installed yet? What changes in general you did against fresh installed TBB, like enabled flash?

comment:3 Changed 5 years ago by gk

Does the hang occur with an unmodified Tor Browser in its default settings as well? If so, would you run a special debug build trying to get some information about the underlying issue?

comment:4 Changed 4 years ago by cypherpunks

Status: newneeds_information

comment:5 in reply to:  3 Changed 4 years ago by obiwandb

Replying to gk:

Does the hang occur with an unmodified Tor Browser in its default settings as well? If so, would you run a special debug build trying to get some information about the underlying issue?

I haven't tried this but I will.

comment:6 in reply to:  4 ; Changed 4 years ago by obiwandb

Replying to cypherpunks:
What new/additional information do you need? I am happy to supply it.

comment:7 in reply to:  6 Changed 4 years ago by cypherpunks

Replying to obiwandb:

Replying to cypherpunks:
What new/additional information do you need? I am happy to supply it.

I'm automatic bot changing tickets to actual status, latest message (from gk) was about requesting more information.

(Tor 3.6.6 Mac freezing regularly OS 10.6.8) Is this still an issue with the latest release?

comment:8 Changed 2 years ago by mcs

Resolution: user disappeared
Severity: Normal
Status: needs_informationclosed

No response from the original reporter. Please re-open this ticket if this is still an issue.

Note: See TracTickets for help on using tickets.