Opened 6 years ago

Closed 11 months ago

#13580 closed defect (user disappeared)

Unable to run Tor browser

Reported by: mrschwarz Owned by: tbb-team
Priority: Medium Milestone:
Component: Applications/Tor Browser Version:
Severity: Normal Keywords:
Cc: Actual Points:
Parent ID: Points:
Reviewer: Sponsor:


Tor no longer starts on my computer. Here is the log that is produced when it fails:
10/26/2014 5:40:08 AM.883 [NOTICE] Opening Socks listener on
10/26/2014 5:40:08 AM.883 [NOTICE] Renaming old configuration file to "C:\Users\michael\Desktop\Tor Browser\Browser\TorBrowser\Data\Tor\torrc.orig.1"
10/26/2014 5:40:09 AM.744 [NOTICE] Bootstrapped 5%: Connecting to directory server
10/26/2014 5:40:09 AM.854 [NOTICE] Bootstrapped 10%: Finishing handshake with directory server
10/26/2014 5:40:10 AM.160 [NOTICE] Bootstrapped 15%: Establishing an encrypted directory connection
10/26/2014 5:40:10 AM.403 [NOTICE] Bootstrapped 20%: Asking for networkstatus consensus
10/26/2014 5:40:10 AM.505 [NOTICE] Bootstrapped 25%: Loading networkstatus consensus
10/26/2014 5:40:12 AM.166 [NOTICE] I learned some more directory information, but not enough to build a circuit: We have no usable consensus.
10/26/2014 5:40:13 AM.189 [NOTICE] Bootstrapped 40%: Loading authority key certs
10/26/2014 5:40:13 AM.896 [NOTICE] Bootstrapped 45%: Asking for relay descriptors
10/26/2014 5:40:13 AM.897 [NOTICE] I learned some more directory information, but not enough to build a circuit: We need more microdescriptors: we have 0/6557, and can only build 0% of likely paths. (We have 0% of guards bw, 0% of midpoint bw, and 0% of exit bw.)
10/26/2014 5:40:14 AM.328 [NOTICE] Bootstrapped 50%: Loading relay descriptors
10/26/2014 5:42:14 AM.211 [NOTICE] No circuits are opened. Relaxed timeout for circuit 9 (a General-purpose client 1-hop circuit in state doing handshakes with channel state open) to 60000ms. However, it appears the circuit has timed out anyway. 0 guards are live.

Child Tickets

Change History (4)

comment:1 Changed 6 years ago by arma

Component: - Select a componentTor Browser
Owner: set to tbb-team

Which Tor Browser version?

And you say it "fails" -- what does it do?

Do the hints at the top of

Also, do you have something called "trusteer raport" installed?

comment:2 Changed 6 years ago by cypherpunks

Status: newneeds_information

comment:3 Changed 3 years ago by teor

Severity: Normal

Set all open tickets without a severity to "Normal"

comment:4 Changed 11 months ago by gk

Resolution: user disappeared
Status: needs_informationclosed
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