Opened 5 years ago

Closed 4 years ago

#14183 closed task (user disappeared)

TOR Network Error Message in Browser - Now Getting "Unable to Connect" Message

Reported by: taarna Owned by: tbb-team
Priority: Medium Milestone:
Component: Applications/Tor Browser Version:
Severity: Normal Keywords:
Cc: Actual Points:
Parent ID: Points:
Reviewer: Sponsor:

Description

Today, I attempted to use my TOR browser and discovered I am now "Unable to Connect." Did a re-install of the latest version of TOR but this did not help.
TOR Browser Ver 4.0.2.

At this point, I cannot track the error to any particular action. No changes have been made to the Firewall (Kaspersky Pure 3.0). Regular Firefox browser and all others work perfectly. Networking within my home system is unimpeded and working normally. Strange thing about this is that it seemed to occur for no reason. Please let me know if you want a log report, et al.

Child Tickets

Change History (3)

comment:1 Changed 5 years ago by nickm

Component: - Select a componentTor Browser
Owner: set to tbb-team

comment:2 Changed 5 years ago by mcs

Did you try installing Tor Browser into a clean (new) directory on your system?

Please try that kind of clean install with Tor Browser 4.0.3 (https://www.torproject.org/download/download-easy.html.en) and let us know exactly what you see when you start the browser.

Last edited 5 years ago by mcs (previous) (diff)

comment:3 Changed 4 years ago by mcs

Resolution: user disappeared
Severity: Normal
Status: newclosed
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