Atlas/Globe/Onionoo not updateing

Data seems to have stopped updating this AM.

Is it just me or do Atlas/Globe seem to glitch fairly often even when its working. Have to load the URL for a relay two or three times to get data instead of a blank screen.

added component::metrics/onionoo priority::medium resolution::duplicate severity::normal status::closed type::defect labels

Replying to starlight:

Data seems to have stopped updating this AM.

This was a problem with the Onionoo host which is now resolved.

Is it just me or do Atlas/Globe seem to glitch fairly often even when its working. Have to load the URL for a relay two or three times to get data instead of a blank screen.

This would be unrelated to the Onionoo host problem. Can you investigate this further?

Best I can characterize it is to observe that the front-ends appear to have time-out in the logic such that if the back-end is responding slowly, one is served a half-rendered page.

Requesting the same information several times brings it into cache and so after several tries the back-end response is fast enough for completion.

A combination of longer time-outs and better error handling (so that one is given a clear error message) seem to be what's missing.

I have noticed what you describe during the first time the Atlas page loads. Is that what you're referring to?

Trac:
Username: leeroy

Mostly I'm thinking about a transaction that pulls up the page for a given relay. I don't pay attention to the initial page, though perhaps something is wrong there as well. Does seem rather slow, and it prevents searching till complete. I skip it with a direct URI

https://atlas.torproject.org/#search/

or

https://atlas.torproject.org/#details/

because it's so bad.

Yup, I think we might be talking about the same thing. I notice it, as you describe, when trying to load details for a fingerprint. I also notice it when trying to search occasionally. For me I find it depends on if you load Atlas with javascript white-listed. It's interesting that you describe it occurring for Globe as well. I don't use Globe often myself though.

Trac:
Username: leeroy

The remaining issue described above could be related to #18663 (moved). I don't see much analysis here, so I'll close this ticket now after 11 months of inactivity.

Trac:
Status: new to closed
Severity: N/A to Normal
Sponsor: N/A to N/A
Resolution: N/A to duplicate
Reviewer: N/A to N/A

closed