Opened 5 years ago

Closed 5 years ago

Last modified 5 years ago

#17312 closed task (fixed)

Create new mailinglist for internal community tech support

Reported by: nickm Owned by:
Priority: Medium Milestone:
Component: Internal Services/Service - lists Version:
Severity: Normal Keywords:
Cc: Actual Points:
Parent ID: Points:
Reviewer: Sponsor:

Description

Some of our folks can make an obsolete microprocessor stand up and sing using just a multiprobe and a stern expression. But as we diversify to include more people who didn't cut their teeth on a PDP11, we need technical support to keep up with them. Let's try for a judgment-free community email list.

Since this is an internal list, I recommend that we use a nonobvious name so that it isn't getting accidental mail all the time. (This is not a "hey Tor, how do I use Tor" list but a "hey coworkers why is my thunderbird broken" list.)

The name is in flux. I'll post here when I have a better idea. I like "superfriends" but others like "tech-support".

The list admin can be me. Unless somebody else volunteers... and I hope they do.
The list should be private.
The list should not be archived.
Anybody should be able to post. (If only subscribed addresses can post, then people would need to offer tech support in order to get it. And people would need to have a single working email address and be able to subscribe to mailing lists to use it.)

I'll come back with a list name rsn.

Child Tickets

TicketStatusOwnerSummaryComponent
#17439closedtpaPlease create list wtf@Internal Services/Tor Sysadmin Team

Change History (6)

comment:1 Changed 5 years ago by nickm

Severity: Blocker

Current list name nominations are "tech-help" and "help-team" and "wtf", which would backronym to Warm Tech Fuzzies.

comment:2 Changed 5 years ago by nickm

Severity: BlockerNormal

comment:3 Changed 5 years ago by nickm

We Tor friends warmly talk freely on a wise tech forum for warm tech fuzzies. Want tech fixed? We'll try fiercely!

Updated request:

list name: wtf at lists.tpo
The list admin can be me. Unless somebody else volunteers... and I hope they do.
The list should be private.
The list should not be archived.
Anybody should be able to post. (If only subscribed addresses can post, then people would need to offer tech support in order to get it. And people would need to have a single working email address and be able to subscribe to mailing lists to use it.)

comment:4 Changed 5 years ago by nickm

Update: sysrqb and I should be co-admins!

comment:5 Changed 5 years ago by sysrqb

I agree!

comment:6 Changed 5 years ago by qbi

Resolution: fixed
Status: newclosed

Please re-check the settings, but as far as I see it this ticket is done. (I decided to also be a co-admin of this list. So we have now three admins.)

Last edited 5 years ago by qbi (previous) (diff)
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