Opened 4 years ago

Last modified 4 years ago

#17472 needs_information defect

Tor Browser already running but not responding

Reported by: gedropi Owned by: tbb-team
Priority: High Milestone:
Component: Applications/Tor Browser Version:
Severity: Normal Keywords: already running
Cc: mcs Actual Points:
Parent ID: Points:
Reviewer: Sponsor:

Description

After installing the new beta update to 5.03 Windows, the second and subsequent time I launched the browser, I received the error message (see attached).
I checked the Process Explorer. No browser was launched.
I made sure that Read only was unchecked.
I made sure that I had privileges to run.
I deleted Tor Browser folder and shortcut and reinstalled.
Again, the second and subsequent launching of Tor Browser produced same error.
Cannot use the Tor BETA update ABOVE Windows 5.03

Child Tickets

Change History (1)

comment:1 Changed 4 years ago by mcs

Cc: mcs added
Status: newneeds_information

You did not attach anything to this ticket. What is the exact text of the error message that is displayed?

What version of Windows are you using?

What version of Tor Browser are you using? (I am not sure which version is meant by "new beta update to 5.03")

Is this a new problem? In other words, is there a recent version of Tor Browser that you are able to use successfully?

Note: See TracTickets for help on using tickets.