Opened 5 years ago

Closed 5 years ago

#17582 closed defect (fixed)

Redirect press@tp.o to RT

Reported by: phoul Owned by: tpa
Priority: Medium Milestone:
Component: Internal Services/Tor Sysadmin Team Version:
Severity: Normal Keywords:
Cc: weasel Actual Points:
Parent ID: Points:
Reviewer: Sponsor:

Description (last modified by phoul)

We currently have a queue for RT called "press".

At the moment, press<AT>rt.tp.o goes to this queue, however the press team would like press<AT>tp.o directed there as well.

Child Tickets

Change History (9)

comment:1 Changed 5 years ago by phoul

Component: - Select a componentTor Sysadmin Team
Owner: set to tpa

comment:2 Changed 5 years ago by phoul

Cc: weasel added

comment:3 Changed 5 years ago by phoul

Description: modified (diff)

comment:4 Changed 5 years ago by ailanthus

This would be really helpful--thanks!

comment:5 Changed 5 years ago by nickm

So, should email to press@… to press@… *in addition to* the people it currently goes to, or *instead of* the people it currently goes to?

(Wouldn't want us to mess that up!)

comment:6 Changed 5 years ago by ailanthus

We would like things to go to press@… (Roger/Jake/Kate) instead of Roger/Jake/Kate at press@…

(This whole thing is an experiment that we will review after a few weeks)

comment:7 Changed 5 years ago by cypherpunks

IMO, and despite the tone I am not joking, the interests of Tor's users present and future are not at all well served by communicating with the press and clickbait websites, especially not if they're initiating it. /dev/null is the all time best answerer of press questions.
A team of people who are eager to please would be the worst.

comment:8 in reply to:  5 Changed 5 years ago by phoul

Replying to nickm:

So, should email to press@… to press@… *in addition to* the people it currently goes to, or *instead of* the people it currently goes to?

(Wouldn't want us to mess that up!)

Instead of going to the individual people (or the mailing list, if its a proper list), it should be directed to go to the press@ queue on RequestTracker. Currently, press@… goes to RequestTracker, however press@… should be going there as well.

comment:9 Changed 5 years ago by weasel

Resolution: fixed
Status: newclosed
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