Opened 4 years ago

Closed 3 years ago

#18313 closed defect (user disappeared)

Tor Browser does not start, no matter what.

Reported by: stee_vo Owned by: tbb-team
Priority: High Milestone:
Component: Applications/Tor Browser Version:
Severity: Normal Keywords:
Cc: Actual Points:
Parent ID: Points:
Reviewer: Sponsor:

Description

Downloaded Tor from this link https://www.torproject.org/projects/torbrowser.html.en

I even checked the signature to be completely sure it's not something weird going on there, but it's fine.

I installed it properly on my desktop and all is well, but when I try to start it by double-clicking "Start Tor Browser" all that happens is that the loading indicator next to the mouse starts spinning and two new processes are started, tor.exe and firefox.exe. I have re-installed it several times, I even tried it on a USB stick but it doesn't work.

Sometimes a window appears that says "Wating for Tor to start" but it never changes no matter how long you wait. I also get an error message saying "could not connect to tor control port".

I googled this and it said to try to turn off your firewall and/or anit-virus program and try again, I did and it still didn't work.

This is rare though, most of the time a window never appears at all.

Any clues?

Child Tickets

Change History (1)

comment:1 Changed 3 years ago by bugzilla

Milestone: Tor: unspecified
Resolution: user disappeared
Status: newclosed
Summary: Tor does not start, no matter what.Tor Browser does not start, no matter what.

I googled this and it said to try to turn off your firewall and/or anit-virus program and try again

Uninstall and completely remove its leftovers, not turn off.

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