Support CAPTCHA-authorization

TOR messenger was perfectly fine yesterday. Now, when I try to log into the same account I was using yesterday, I am getting the error message: Error - Not authorized (did you enter the wrong password?) but I have checked and rechecked and it is the right password but I still get the same error message no matter how many times I try to log back into everything. Please help!

Trac:
Username: WitnessofTruth

added component::archived/tor messenger priority::medium reporter::WitnessofTruth resolution::wontfix severity::normal status::closed type::defect labels

Which protocol is this? XMPP?

Trac:
Owner: N/A to sukhbir
Status: new to assigned

The protocol is odnoklassniki

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Username: WitnessofTruth

Replying to sukhbir:

Which protocol is this? XMPP?

The protocol is odnoklassniki

Trac:
Username: WitnessofTruth

Have you been connecting to the server with TLS enabled? Is it possible your account credentials were compromised? Are there any errors in the error console?

Trac:
Priority: Immediate to Medium
Severity: Blocker to Normal

Also, if possible, go to Preferences > Config Editor, and set purple.debug.loglevel to 1 so that we see what stanza the server is returning.

It looks like there a few places where notAuthorized occurs in, https://github.com/mozilla/releases-comm-central/blob/master/chat/protocols/xmpp/xmpp-session.jsm

Replying to arlolra:

Also, if possible, go to Preferences > Config Editor, and set purple.debug.loglevel to 1 so that we see what stanza the server is returning.

It looks like there a few places where notAuthorized occurs in, https://github.com/mozilla/releases-comm-central/blob/master/chat/protocols/xmpp/xmpp-session.jsm

The account credentials have not been compromised. I have gone into the config editor as you have instructed and set the purple.debug.loglevel to 1. It continues to give me the "not authorized" when trying to log in. When I lookup the error log, I see many warnings and two errors. here are the errors:

Timestamp: 2/25/16, 8:48:15 AM Error: TypeError: Components.classes['@mozilla.org/updates/update-service;1'] is undefined Source File: chrome://instantbird/content/menus.js Line: 71

Timestamp: 2/25/16, 8:48:16 AM Error: TypeError: Components.classes['@mozilla.org/updates/update-service;1'] is undefined Source File: chrome://instantbird/content/menus.js Line: 71

Trac:
Username: WitnessofTruth

Thanks for investigating. Those errors are #17648 (closed), not to worry.

We'll want to look at the warnings. Find the stanzas around the string "Not authorized".

Replying to arlolra:

Thanks for investigating. Those errors are #17648 (closed), not to worry.

We'll want to look at the warnings. Find the stanzas around the string "Not authorized".

Here is one I just found: Timestamp: 2/25/16, 8:48:16 AM Error: TypeError: Components.classes['@mozilla.org/updates/update-service;1'] is undefined Source File: chrome://instantbird/content/menus.js Line: 71

Trac:
Username: WitnessofTruth

That's the same error as above. Please ignore it and focus on the warnings.

Specifically, look for the warning with the string "Not authorized", and the ones around it. Thanks.

Ok, here are a collection of the warnings:

Timestamp: 2/25/16, 10:06:44 AM Warning: Connecting to: xmpp.odnoklassniki.ru:5222 Source File: re//modules/socket.jsm Line: 148 Source Code: prpl-odnoklassniki: Socket.connect

...

Timestamp: 2/25/16, 10:06:54 AM Warning: received: You need to use CAPTCHA-supported authorization to login with specified username from current locaion. Please, use agents with CAPTCHA-authorization support, like Mail.Ru Agent, ICQ or Odnoklassniki client. Для входа указанным пользователем из текущего места требуется использование авторизации с поддержкой ввода капчи (CAPTCHA). Пожалуйста, используйте клиенты с поддержкой CAPTCHA-авторизации, такие как Mail.Ru Agent, ICQ или мобильный клиент Одноклассников bot-check-required

Trac:
Username: WitnessofTruth

Aha! They think you're a bot bot-check-required.

You need to use CAPTCHA-supported authorization to login with specified username from current location. Please, use agents with CAPTCHA-authorization support, like Mail.Ru Agent, ICQ or Odnoklassniki client.

I'll look into whether that's supported.

We'll probably need to implement this similar to #12097 (closed)

Replying to arlolra:

We'll probably need to implement this similar to #12097 (closed)

ok, let me know what must be done to resolve this.

Trac:
Username: WitnessofTruth

We're going to have to write some code and release a new version. It's going to be some time.

Does it prompt you with a captcha when you login to your account at ok.ru when using Tor Browser? I don't have any experience with Tor and Odnoklassniki, but maybe if you do that it'll stop prompting you in Tor Messenger.

Trac:
Summary: Getting "error - not authorized" when trying to access TOR messenger to Support CAPTCHA-authorization
Reviewer: N/A to N/A

Trac:
Username: clokep
Cc: N/A to tor@patrick.cloke.us

Trac:
Owner: sukhbir to N/A

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Status: assigned to new

<+sukhe> hello. yes, I think it's fine to close the tickets. thanks for doing what we should done earlier :)

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Resolution: N/A to wontfix
Status: new to closed

closed

mentioned in issue #18391 (closed)