Opened 3 years ago

Closed 6 months ago

#19270 closed defect (wontfix)

update warning on about:tor is not eye-catchy enough

Reported by: mrphs Owned by: tbb-team
Priority: Medium Milestone:
Component: Applications/Tor Browser Version:
Severity: Normal Keywords: tbb-usability, ux-team, tbb-update
Cc: tseretni-rmd Actual Points:
Parent ID: Points:
Reviewer: Sponsor:

Description (last modified by mrphs)

While I was watching a friend opening their out-dated Tor Browser, I realized they didn't pay attention to the big warning:

https://trac.torproject.org/projects/tor/raw-attachment/ticket/19270/tor%20browser%20copy.jpg

So I thought maybe one way to fix it, is to fade everything else on the page with CSS. I might try to send a patch later on, but feel free to beat me to it.

Child Tickets

Attachments (1)

tor browser copy.jpg (78.7 KB) - added by mrphs 3 years ago.

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Change History (10)

Changed 3 years ago by mrphs

Attachment: tor browser copy.jpg added

comment:1 Changed 3 years ago by mrphs

Description: modified (diff)

comment:2 Changed 3 years ago by arthuredelstein

I think this is a good suggestion. It also raises the question of what is the best UX for updates. Right now we have the about:tor arrow, the "Check for Updates" menu, and also if the user choose "About Tor Browser", the update happens.

Other approaches might be:

  1. Automatically download updates whenever a new version is available, notify user and offer to restart now or later, or
  2. Present the user with a modal dialog to force them to decide whether to update now or postpone.

comment:3 Changed 3 years ago by mcs

Updates are automatic, although it takes a while to download the update MAR file in the background because the download is throttled. Interestingly enough, for Firefox 52 Mozilla is removing the throttling entirely:

https://bugzilla.mozilla.org/show_bug.cgi?id=1309668

I do not know if doing this would be a good idea for the TPO infrastructure and the Tor network, but we could increase the download rate some. Currently, when an update is happening without the user's knowledge (in the background), only 300,000 bytes are downloaded once per minute.

comment:4 in reply to:  3 Changed 3 years ago by bugzilla

Replying to mcs:

Updates are automatic, although it takes a while to download the update MAR file in the background because the download is throttled.

Because of this throttling or of #20392 TBB downloads MAR 10 times with 60 sec interval and only then shows the update.

comment:5 Changed 2 years ago by cypherpunks

Keywords: ux-team added; UX removed

Change the background color from green to red.

comment:6 Changed 16 months ago by tseretni-rmd

Cc: tseretni-rmd added

comment:7 Changed 7 months ago by gk

Keywords: tbb-updater added

comment:8 Changed 7 months ago by gk

Keywords: tbb-update added; tbb-updater removed

Renaming keyword to make it a bit broader

comment:9 Changed 6 months ago by brade

Resolution: wontfix
Status: newclosed

Resolving as wontfix. In #26960, the update warning was removed from about:tor. In #25694, we made some improvements to Firefox's update UX. Tor Browser also displays a doorhanger on the app menu much sooner than Firefox does when an update is available.

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