Opened 3 years ago

Closed 3 years ago

#19399 closed defect (user disappeared)

Problem with invoking Tor

Reported by: sjlearmonth62 Owned by:
Priority: High Milestone:
Component: Applications/Tor Browser Version:
Severity: Major Keywords: tbb-crash
Cc: Actual Points:
Parent ID: Points:
Reviewer: Sponsor:

Description

I am unable to invoke TOR from my desktop. The windows busy circling appears but them nothing else happens. I have tried removing it and reinstalling it several but it still doesn't work. I am using Windows 8 64-bit. Has anyone got any answers?
Thanks.

Child Tickets

Change History (2)

comment:1 Changed 3 years ago by gk

Component: - Select a componentApplications/Tor Browser
Keywords: tbb-crash added
Priority: MediumHigh
Severity: NormalMajor
Status: newneeds_information

Do you have antirivus/firewall software on your computer (if so, which vendor/product)? Could you try solving your problem by uninstalling it (disabling might not be enough) and report back if that solves your problem?

comment:2 Changed 3 years ago by gk

Resolution: user disappeared
Status: needs_informationclosed
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