Opened 9 years ago

Closed 8 years ago

#1942 closed defect (user disappeared)

blank white firefox screen

Reported by: hennypenny Owned by: erinn
Priority: Medium Milestone:
Component: Applications/Tor bundles/installation Version: Tor: 0.2.1.26
Severity: Keywords: white, blank, screen, firefox,
Cc: Actual Points:
Parent ID: Points:
Reviewer: Sponsor:

Description

I downloaded tor & installed it & it worked fine the first time. However I went & downloaded

"eff.org/https-everywhere"

for the firefox add-ons and restarted firefox. After this tor wouldn't start so I uninstall the installion for windows verison and redownloaded it

When it was installing I only got a black white firefox screen. No writings although the toolbar and other settings were showing at the top.

Tor shows it's connecting to the network and after it finish doing so, the blank white firefox screen is still present even though it says it's connected. I cannot go anywhere on this firefox screen.

I have open other firefox windows with tor and still the same thing. However when I quit tor, firefox works fine.

I have clean my cache, restarted, redownloaded tor (in case I got a bad version) and it's still the same thing. Can someone please help? TIA

Child Tickets

Change History (3)

comment:1 Changed 9 years ago by hennypenny

Update: Does tor uses or depends on an older version of Java? I just remembered I disable all older version, and restarted firefox. I then unistalled them. Maybe this is tied into why firefox has that blank white screen.

Thanks for any response to this matter.

comment:2 Changed 9 years ago by erinn

Hey,

This is about Tor Browser Bundle, right? Can you try one of the newer versions of the bundle? You can download the most recent one here and tell me which one you're using, and on which OS:
https://www.torproject.org/download/download.html.en

They all come bundled with HTTPS-Everywhere now. Do you still have this problem? (And no, Tor doesn't bother with Java.)

If you do still have the problem, would you mind taking a screenshot so I can see better what you're talking about?

Thanks!

comment:3 Changed 8 years ago by mikeperry

Resolution: user disappeared
Status: newclosed
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