Opened 3 years ago

Closed 2 years ago

#19423 closed defect (user disappeared)

Tor Quit working!

Reported by: dj1953 Owned by: tbb-team
Priority: Medium Milestone:
Component: Applications/Tor Browser Version:
Severity: Normal Keywords:
Cc: Actual Points:
Parent ID: Points:
Reviewer: Sponsor:

Description

Suddenly it quit working. Have tried everything I can think of TOR works on my other computer but not this one this is the report I get
Uninstalled both firefox and tor and reinstalled still i get same message

Problem signature:

Problem Event Name: APPCRASH
Application Name: firefox.exe
Application Version: 45.2.0.0
Application Timestamp: 00000000
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.18869
Fault Module Timestamp: 556363bc
Exception Code: c06d007f
Exception Offset: 0000c42d
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Child Tickets

Change History (4)

comment:1 Changed 3 years ago by cypherpunks

Component: - Select a componentApplications/Tor Browser
Owner: set to tbb-team

comment:2 Changed 3 years ago by gk

Status: newneeds_information

Do you have some Trusteer software running? We have a bunch of reports showing similar symptoms (see #8337).

Last edited 3 years ago by gk (previous) (diff)

comment:4 Changed 2 years ago by gk

Resolution: user disappeared
Status: needs_informationclosed
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