Opened 3 years ago

Closed 3 years ago

#21775 closed defect (fixed)

Doesnt work on Windows 10 build 15061

Reported by: gilles.ienne@… Owned by:
Priority: Medium Milestone:
Component: Applications/Tor Browser Version:
Severity: Normal Keywords:
Cc: Actual Points:
Parent ID: Points:
Reviewer: Sponsor:

Description

Tor crash at opening with nothing in the log.

Can you help?

Thanks

Child Tickets

Attachments (1)

Capture.PNG (18.0 KB) - added by gilles.ienne@… 3 years ago.

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Change History (5)

Changed 3 years ago by gilles.ienne@…

Attachment: Capture.PNG added

comment:1 Changed 3 years ago by gk

Component: - Select a componentApplications/Tor Browser
Status: newneeds_information

Is your time set correctly on that machine? Do you have any AntiVirus or Firewall software running on that one? If so, does the problem go away if you uninstall them for testing purposes (disabling might not be enough)? Did tor work for you previously? If so, could you pinpoint when it stopped doing so?

comment:2 Changed 3 years ago by gk

Additionally, what Tor Browser version are you using?

comment:3 Changed 3 years ago by gilles.ienne@…

Hi,

I am using 6.5.1 version US.
I have an antivirus and a firewall: Bitdefender Total security. Disabling it doesn't change anything.
The time is properly set.
I will try to uninstall the security suite and see what it does.
Gilles

comment:4 Changed 3 years ago by gilles.ienne@…

Resolution: fixed
Status: needs_informationclosed

Issue fixed. This was the ransomware which blocked Tor.
Sorry for that.
Gilles

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