Opened 3 years ago

Closed 8 weeks ago

#21817 closed defect (user disappeared)

Immediate failure on valid website page

Reported by: portajon Owned by: tbb-team
Priority: Medium Milestone:
Component: Applications/Tor Browser Version:
Severity: Normal Keywords:
Cc: mcs Actual Points:
Parent ID: Points:
Reviewer: Sponsor:

Description

The page at https://digital.gatewaycu.com.au/ fails immediately with:

Error
This page can't be displayed. Contact support for additional information.
The incident ID is: N/A.

No issues with Firefox, Chrome, Explorer

Child Tickets

Change History (2)

comment:1 Changed 3 years ago by mcs

Cc: mcs added
Status: newneeds_information

I think the website is blocking access via the Tor Network.
That page appeared to load correctly after I reconfigured Tor Browser 6.5.1 to connect directly to the Internet, bypassing Tor (this is not recommended of course),

Have you tried contacting the credit union to ask if they are blocking access via Tor?

comment:2 Changed 8 weeks ago by acat

Resolution: user disappeared
Status: needs_informationclosed

User disappeared and now page doesn't work in non Tor Browser, TLS is configured incorrectly.

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