PulseAudio alert banner leads to a 404 page

Using Tor Browser 7.0a3, I visited a page that had a video ad (happened to be this one) and got a banner about PulseAudio being required: I clicked the "Learn how" button, and it led me to this page, which is 404 "Page Not Found". https://support.mozilla.org/1/firefox/52.1.0/Linux/en-US/fix-common-audio-and-video-issues (archived copy)

After you have clicked the button once, you can make it appear again by setting the pref media.decoder-doctor.MediaCannotInitializePulseAudio.button-clicked to false.

added component::applications/tor browser ff52-esr owner::tbb-team priority::medium resolution::fixed severity::normal status::closed type::defect labels

Trac:

dcf: What do you think we should fix? The link? Or should we do anything else (in addition)?

Trac:
Status: new to needs_information

Replying to gk:

dcf: What do you think we should fix? The link? Or should we do anything else (in addition)?

I was thinking you only need to fix the link.

Trac:
Keywords: N/A deleted, tbb-7.0-must, ff52-esr added
Status: needs_information to assigned

sumo is determined by

    if (type == "cannot-initialize-pulseaudio") {
      return "fix-common-audio-and-video-issues";
    }

in browser-media.js and the full URL opened by

            let baseURL = Services.urlFormatter.formatURLPref("app.support.baseURL");
            openUILinkIn(baseURL + sumo, "tab");

app.support.baseURL points to https://support.mozilla.org/1/firefox/%VERSION%/%OS%/%LOCALE%/, so, hm.

This is actually https://bugzilla.mozilla.org/show_bug.cgi?id=1345439.

Replying to gk:

This is actually https://bugzilla.mozilla.org/show_bug.cgi?id=1345439.

I see, it's not really our problem. I don't mind if you close this ticket then, seeing as Tor Browser will automatically get the fix from Firefox at some point.

Let's keep it in our bug tracker. Tor Browser users might look for it and file new tickets if they don't find anything. But we can take it from our tbb-7.0-must group.

Trac:
Keywords: tbb-7.0-must deleted, N/A added

That's supposed to be fixed now.

Trac:
Resolution: N/A to fixed
Status: assigned to closed

closed

moved to tpo/applications/tor-browser#22098 (closed)