Opened 9 years ago

Last modified 14 months ago

#2259 new enhancement

The "new ticket" page should contain good advice on how to write good tickets.

Reported by: nickm Owned by: erinn
Priority: Medium Milestone:
Component: Internal Services/Service - trac Version:
Severity: Normal Keywords:
Cc: Actual Points:
Parent ID: #25131 Points:
Reviewer: Sponsor:

Description

The text could be something like,

Hi, and thank you for helping to make Tor better!

Before you post your ticket, please check it against this checklist to make sure it includes all the info we need to figure out how to solve the problem.

  • If there was an error message, please make sure to copy it exactly.
  • If this is crash bug, or there is an assertion failure, or Tor just won't start, make sure to include a stack trace if possible
  • Are you logged in using an account with a working email? of course, we are fine with anonymous bug reports, but if we questions for you, it will help if the bug tracker has some way to contact you about them.

I don't think that's the sum of what we want to say here; it would be nice to be terse but friendly.

How to do this? A little googling turned up http://trac.edgewall.org/ticket/2021 which seems to talk about introducing the relevant feature, and and http://trac.edgewall.org/wiki/TracInterfaceCustomization , which seem to give instructions.

Child Tickets

Change History (4)

comment:1 Changed 4 years ago by qbi

Component: TracService - trac

Move all tickets from trac to "Service - trac" component.

comment:2 Changed 23 months ago by teor

Severity: Normal

Set all open tickets without a severity to "Normal"

comment:3 Changed 14 months ago by traumschule

Parent ID: #25131

comment:4 Changed 14 months ago by teor

Summary: The "new ticket" page shouldtic contain good advice on how to write good tickets.The "new ticket" page should contain good advice on how to write good tickets.
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