Opened 2 years ago

Closed 2 years ago

#22603 closed defect (user disappeared)

tor browser crashing on start up windows 10

Reported by: No1 Owned by: tbb-team
Priority: Medium Milestone:
Component: Applications/Tor Browser Version:
Severity: Normal Keywords:
Cc: Actual Points:
Parent ID: Points:
Reviewer: Sponsor:

Description

i updated to 7.0.1, and since then tor crashes on start up due to firefox crash log attached

Child Tickets

Attachments (2)

crash info.evtx (68.0 KB) - added by No1 2 years ago.
crah info
crash info.xml (1.6 KB) - added by No1 2 years ago.
crash info

Download all attachments as: .zip

Change History (9)

Changed 2 years ago by No1

Attachment: crash info.evtx added

crah info

Changed 2 years ago by No1

Attachment: crash info.xml added

crash info

comment:1 Changed 2 years ago by cypherpunks

Just don't use TorBrowser for Windows. Mingw were never ready to handle closed source proprietary operating system.

comment:2 Changed 2 years ago by cypherpunks

comment:3 Changed 2 years ago by gk

Does it work if you install a clean new version into a different location (you get it from our website torproject.org)? Do you have Trusteer or a similar Antivirus/Firewall tool running?

comment:4 Changed 2 years ago by gk

Status: newneeds_information

comment:5 Changed 2 years ago by No1

no i've deleted and installed it multiple times on the desktop and usb drive i normally use still nothing

comment:6 in reply to:  5 Changed 2 years ago by gk

Replying to No1:

no i've deleted and installed it multiple times on the desktop and usb drive i normally use still nothing

Okay, what about the Trusteer/Antivirus/Firewall question raised in comment:3?

comment:7 Changed 2 years ago by cypherpunks

Resolution: user disappeared
Status: needs_informationclosed
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