Opened 2 years ago

Last modified 12 months ago

#22611 needs_review defect

Make TB uninstall instructions more detailed in FAQ

Reported by: pastly Owned by: linda
Priority: Medium Milestone: website redesign
Component: Webpages/Website Version:
Severity: Normal Keywords: website-content, FAQ
Cc: catalyst Actual Points:
Parent ID: #24231 Points:
Reviewer: Sponsor:

Description

macOS requires special treatment.

See https://github.com/pastly/webwml branch macos-tb-uninstall

Child Tickets

Change History (9)

comment:1 Changed 2 years ago by cypherpunks

+1, I was actually shocked when I discovered that the FAQ didn't mention that.

comment:2 Changed 2 years ago by gk

Status: newneeds_review

comment:3 Changed 2 years ago by hiro

Keywords: website-content added

comment:4 Changed 22 months ago by catalyst

Status: needs_reviewneeds_revision

This patch looks like a good start. I would also mention that Cmd-Shift-G pops up a window with the prompt "Go to the folder:" and if it doesn't do that, they should try going through the appropriate menu items in Finder ("Go" -> "Go to Folder…"). (We had one user who had remapped their keyboard shortcuts so that Cmd-Shift-G didn't work.)

Also, navigating directly to that folder in Icon or List view won't allow them to directly delete that directory; they'll have to go up a level, which they may or may not know how to do.

comment:5 Changed 22 months ago by catalyst

Cc: catalyst added

comment:6 Changed 17 months ago by hiro

Milestone: website redesign

comment:7 Changed 12 months ago by traumschule

Keywords: FAQ added
Parent ID: #17413

comment:8 Changed 12 months ago by traumschule

Parent ID: #17413#24231

comment:9 Changed 12 months ago by traumschule

Status: needs_revisionneeds_review
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