Opened 22 months ago

Last modified 22 months ago

#23049 needs_information defect

Tor Fails to open

Reported by: jmaldonado12 Owned by: tbb-team
Priority: High Milestone:
Component: Applications/Tor Browser Version:
Severity: Normal Keywords:
Cc: Actual Points:
Parent ID: Points:
Reviewer: Sponsor:

Description

I had Tor browser up and running fine. After shutting down my computer and turning it on at a later time, tor stopped working. Whenever I tried opening it i get the message: Tor exited during startup. This might be due to an error in your torrc file, a bug in Tor or another program on your system, or faulty hardware. Until you fix the underlying problem and restart Tor, Tor Browser will not start.
I completely uninstalled the application and reinstalling it only to get the same message every time i try to open the browser.
I was downloading version 7.0.2

Child Tickets

Change History (1)

comment:1 Changed 22 months ago by gk

Status: newneeds_information

Could you follow comment:3:ticket:20890 (the place for the latest expert bundle is https://dist.torproject.org/torbrowser/7.0.2/tor-win32-0.3.0.9.zip with https://dist.torproject.org/torbrowser/7.0.2/tor-win32-0.3.0.9.zip.asc) and give us the debug log you get when starting Tor Browser with the expert bundle tor.exe?

If you have questions just ask, I know it's not the most simple kind of debugging (we are working on making it easier).

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