Opened 5 months ago

Last modified 3 months ago

#23050 new defect

Tab keeps crashing on Win 8.1 with Tor Browser 7 (in e10s mode)

Reported by: gk Owned by: tbb-team
Priority: High Milestone:
Component: Applications/Tor Browser Version:
Severity: Major Keywords: tbb-7.0-issues, tbb-e10s
Cc: mcs, brade, arthuredelstein Actual Points:
Parent ID: Points:
Reviewer: Sponsor:

Description

Today on #tor we had a user reporting tabs crashing repeatedly after start-up up to the point that Tor Browser is basically unusable. After trying different things we ended up disabling e10s mode (by setting browser.tabs.remote.autostart.2 to false). That solved the problem.

Not sure how we can debug this further. :( The error console did not show a hint about what is going on.

Child Tickets

Change History (4)

comment:1 Changed 5 months ago by gk

Keywords: tbb-7.0-issues added; tbb-7.0-issue removed

comment:2 Changed 5 months ago by gk

Summary: Tab keeps crashing on Win 8.1 with Tor Browser 7Tab keeps crashing on Win 8.1 with Tor Browser 7 (in e10s mode)

comment:3 Changed 5 months ago by gk

I should have asked whether the problem shows up in a vanilla Firefox 52 ESR.

comment:4 Changed 3 months ago by cypherpunks

Microsoft has special system requirements for running CRT-based applications on Windows:

Installation on Windows 8.1 and Windows Server 2012 R2 requires Update 2919355 and Update 2919442 (also available from Windows Update).

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