Opened 20 months ago

Closed 13 months ago

Last modified 13 months ago

#23256 closed defect (wontfix)

Tor doesn't work with the online database of my University

Reported by: franps@… Owned by:
Priority: Medium Milestone:
Component: Applications/Tor Browser Version: Tor: unspecified
Severity: Normal Keywords: online database error
Cc: Actual Points:
Parent ID: Points:
Reviewer: Sponsor:


Cheers, Congratulations for your fantastic work.
Using Tor Browser, I am visiting the online catalogue database of my Univesitiy (logged into my personal user). When I select the link of an document (usually an article in academic press), the browser should open a new window to show the external link of the destination website (usually the academic press website with the article I have selected). However this final step makes an error

Child Tickets

Attachments (2)

errortorbrowser.png (93.8 KB) - added by franps@… 20 months ago.
Captura de pantalla de 2017-07-17 16-07-04.png (80.6 KB) - added by franps@… 20 months ago.

Download all attachments as: .zip

Change History (7)

Changed 20 months ago by franps@…

Attachment: errortorbrowser.png added

Changed 20 months ago by franps@…

comment:1 Changed 20 months ago by cypherpunks

The error is "... webpage is not redirecting properly" ?

comment:2 Changed 20 months ago by franps@…

Yes, the error is just that!. Thanks for your response.

comment:3 Changed 13 months ago by hiro

Resolution: wontfix
Status: newclosed

Sorry to hear that you can't visit the website you wanted!

Sometimes websites will block Tor users because they can't tell the difference between the average Tor user and automated traffic. Or they might use a specific cookie or local configuration that doesn't allow Tor Browser to load the page.

The best success we've had in getting sites to unblock Tor users is getting users to contact the site administrators directly.

comment:4 Changed 13 months ago by arma

Component: Webpages/WebsiteApplications/Tor Browser

Hm! This doesn't look like it was a case of the website blocking Tor.

It looks like it was a case of Tor Browser not keeping the logged-in credentials from one click to the next.

That is, I think this is a Tor Browser issue.

For example, maybe it was #17933.

comment:5 Changed 13 months ago by arma

Though I guess it's ambiguous whether it's the destination website intentionally not handling Tor well, vs Tor Browser messing things up. Hm!

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