Opened 2 years ago

Last modified 13 months ago

#23390 new defect

TBB 7.5a4 STATUS_FATAL_APP_EXIT crash in msvcr100.dll

Reported by: cypherpunks Owned by: tbb-team
Priority: Medium Milestone:
Component: Applications/Tor Browser Version:
Severity: Normal Keywords: tbb-crash
Cc: Actual Points:
Parent ID: Points:
Reviewer: Sponsor:

Description

TBB crash log:

Faulting application name: firefox.exe, version: 52.3.0.6242, time stamp: 0x00000000
Faulting module name: msvcr100.dll, version: 10.0.30319.1, time stamp: 0x4ba1dbbe
Exception code: 0x40000015
Fault offset: 0x0008d635

The only ticket with the same code is #9382.

It is a bit surprising that you are using an outdated version of msvcr100.dll instead of the latest 10.0.40219.325 from https://support.microsoft.com/en-us/help/2565063/ms11-025-description-of-the-security-update-for-visual-c-2010-service

Child Tickets

Change History (5)

comment:1 Changed 2 years ago by gk

Status: newneeds_information

Is this crash reproducible? Does it happen with an unmodified Tor Browser?

Re the mscvcr100.dll. That's a good point. I opened #23396.

comment:2 Changed 2 years ago by cypherpunks

Status: needs_informationnew

Not reproducible. Seen for the first time since release. Looks like a hiccup during load of a heavy web page. Security Slider on Medium, no e10s.

comment:5 Changed 13 months ago by ct

FWIW, some sites still crash a content process in a clean TBB 7.5.6 on an up-to-date Win7 32-bit:

Faulting application name: firefox.exe, version: 52.9.0.6607, time stamp: 0x00000000
Faulting module name: msvcr100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e
Exception code: 0x40000015
Fault offset: 0x0008d6fd

Related:
https://forums.malwarebytes.com/topic/151017-appcrash-with-msvcr100dll/
https://social.msdn.microsoft.com/Forums/vstudio/en-US/722402c4-7fc3-4b75-acca-bb443cf513db/program-crash-because-of-exception-0x40000015-in-msvcr100dll
https://social.msdn.microsoft.com/Forums/windows/en-US/87cfaa3f-765d-41bc-ac2f-0c869c63ddbb/appcrash-msvcr100dll-40000015-on-newlyinstalled-application

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