Opened 19 months ago

Last modified 3 months ago

#23565 assigned task

document signs of client clock skew to ease troubleshooting

Reported by: catalyst Owned by: catalyst
Priority: Medium Milestone: Tor: unspecified
Component: Community/Tor Support Version:
Severity: Normal Keywords: bootstrap, s8-errors, ux
Cc: brade, mcs, intrigeri Actual Points:
Parent ID: #23508 Points:
Reviewer: Sponsor: Sponsor19-can

Description

Ticket #23508 describes some ways that clock skews during client bootstrapping can often cause stalls without any useful user feedback. Document some signs of this behavior (e.g., specific message patterns in log files, Tor Launcher messages when stalled) so we can better help users who aren't running a modern enough release to mitigate these issues.

Child Tickets

Change History (6)

comment:1 Changed 19 months ago by mcs

Cc: brade mcs added

comment:2 Changed 19 months ago by catalyst

Parent ID: #23508

comment:3 Changed 17 months ago by catalyst

Keywords: bootstrap s8-errors ux added
Sponsor: Sponsor8-can

comment:4 Changed 8 months ago by intrigeri

Cc: intrigeri added

comment:5 Changed 5 months ago by emmapeel

Maybe it could go here: https://support.torproject.org/connecting/connecting-2/

I can review your patches and then we pass them through stephw/wayward/ggus. the text is at:

https://gitweb.torproject.org/project/web/support.git/tree/content/connecting/connecting-2/contents.lr

comment:6 Changed 3 months ago by catalyst

Sponsor: Sponsor8-canSponsor19-can
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