Opened 2 years ago

Last modified 2 months ago

#23565 new task

document signs of client clock skew to ease troubleshooting

Reported by: catalyst Owned by:
Priority: Medium Milestone: Tor: unspecified
Component: Community/Tor Support Version:
Severity: Normal Keywords: bootstrap, s8-errors, ux, ex-sponsor-19, ex-sponsor19, ex-catalyst-20190619
Cc: brade, mcs, intrigeri, catalyst Actual Points:
Parent ID: #23508 Points:
Reviewer: Sponsor:

Description

Ticket #23508 describes some ways that clock skews during client bootstrapping can often cause stalls without any useful user feedback. Document some signs of this behavior (e.g., specific message patterns in log files, Tor Launcher messages when stalled) so we can better help users who aren't running a modern enough release to mitigate these issues.

Child Tickets

Change History (10)

comment:1 Changed 2 years ago by mcs

Cc: brade mcs added

comment:2 Changed 2 years ago by catalyst

Parent ID: #23508

comment:3 Changed 21 months ago by catalyst

Keywords: bootstrap s8-errors ux added
Sponsor: Sponsor8-can

comment:4 Changed 12 months ago by intrigeri

Cc: intrigeri added

comment:5 Changed 9 months ago by emmapeel

Maybe it could go here: https://support.torproject.org/connecting/connecting-2/

I can review your patches and then we pass them through stephw/wayward/ggus. the text is at:

https://gitweb.torproject.org/project/web/support.git/tree/content/connecting/connecting-2/contents.lr

comment:6 Changed 7 months ago by catalyst

Sponsor: Sponsor8-canSponsor19-can

comment:7 Changed 2 months ago by gaba

Keywords: ex-sponsor-19 added

Adding the keyword to mark everything that didn't fit into the time for sponsor 19.

comment:8 Changed 2 months ago by gaba

Keywords: ex-sponsor19 added
Sponsor: Sponsor19-can

Remove sponsor 19 and add a keyword ex-sponsor19 to mark all the tickets that could have been in the scope of the sponsor.

comment:9 Changed 2 months ago by catalyst

Cc: catalyst added
Keywords: ex-catalyst-20190619 added
Owner: catalyst deleted

Remove myself from tickets I'm not actively working on.

comment:10 Changed 2 months ago by catalyst

Status: assignednew
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