Opened 22 months ago

Closed 9 months ago

#23894 closed defect (fixed)

remove help desk email from bridges.torproject.org

Reported by: alison Owned by: sysrqb
Priority: Medium Milestone:
Component: Circumvention/BridgeDB Version:
Severity: Normal Keywords:
Cc: isis, mcs Actual Points:
Parent ID: Points:
Reviewer: sysrqb Sponsor:

Description

bridges.tpo still lists help@…, which is a dead email address.

the new address for help is frontdesk@….

Child Tickets

Change History (6)

comment:1 Changed 19 months ago by alison

Three months later and the wrong address is still there!

comment:2 Changed 19 months ago by mcs

Cc: isis mcs added

I happened to notice this ticket on #tor-bots (due to Alison's recent comment). Is this a website content issue or a change that needs to be made to BridgeDB? Since the ticket has no owner, no one is probably working on it ;)

comment:3 Changed 11 months ago by traumschule

Component: WebpagesObfuscation/BridgeDB
Owner: set to sysrqb
Reviewer: sysrqb

comment:4 Changed 9 months ago by arma

I just closed #20402 as a duplicate.

comment:5 Changed 9 months ago by arma

Here's a patch:

diff --git a/bridgedb/strings.py b/bridgedb/strings.py
index 1c40695..49bb933 100644
--- a/bridgedb/strings.py
+++ b/bridgedb/strings.py
@@ -271,7 +271,7 @@ EMAIL_SPRINTF = {
     # For the "%s Tor Browser download page %s" part of ``HOWTO_TBB[1]``
     "HOWTO_TBB1": ("", "[0]"),
     # For the "you should email %s" in ``HELP[0]``
-    "HELP0": ("help@rt.torproject.org"),
+    "HELP0": ("frontdesk@torproject.org"),
 }
 """``EMAIL_SPRINTF`` is a dictionary that maps translated strings which
 contain format specifiers (i.e. ``%s``) to what those format specifiers should

but I think it still remains for somebody (maybe sysrqb?) to apply the patch to the deployed bridgedb.

comment:6 Changed 9 months ago by sysrqb

Resolution: fixed
Status: newclosed

Okay, fixed - after a little trial and some errors.

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