Opened 10 months ago

Last modified 8 weeks ago

#24452 new defect

Firewall option is visible behind Tor Network Settings... but not during start-up

Reported by: gk Owned by: brade
Priority: Medium Milestone:
Component: Applications/Tor Launcher Version:
Severity: Normal Keywords: ux-team
Cc: mcs, phoul, isabela, Dbryrtfbcbhgf, oneandonly Actual Points:
Parent ID: Points:
Reviewer: Sponsor:

Description

nicoo got confused by firewall options not being visible during start-up but behind the Tor Network Settings... option. I think they are right we should avoid that mismatch.

Child Tickets

Change History (10)

comment:1 Changed 10 months ago by gk

Cc: isabela removed
Keywords: ux-team removed
Parent ID: #24371

That's actually nothing new. Removing the QA parent ticket.

comment:2 Changed 10 months ago by cypherpunks

Tor Network Settings... option is better than the new UI, heh...

comment:3 Changed 10 months ago by brade

I feel pretty strongly that we should NOT add firewall options to the startup experience. Presenting it during startup will lead to many user support problems. See ticket #11405.

comment:4 in reply to:  3 ; Changed 10 months ago by gk

Replying to brade:

I feel pretty strongly that we should NOT add firewall options to the startup experience. Presenting it during startup will lead to many user support problems. See ticket #11405.

I agree. What speaks against removing that option from the network settings dialog too, then?

comment:5 in reply to:  4 Changed 10 months ago by mcs

Replying to gk:

I agree. What speaks against removing that option from the network settings dialog too, then?

Do we know how many people need to use that option? If the answer is "almost none" then removing it makes sense. I don't know how to gather that data though. I see it as an "escape hatch" but the reality is that it is difficult to get to the Network Settings dialog if you cannot get past Tor bootstrapping at least once.

comment:6 Changed 10 months ago by mcs

Cc: phoul isabela added

Cc Colin and Isabela in case they have opinions on this.

comment:7 Changed 9 months ago by gk

Cc: Dbryrtfbcbhgf added

#24822 is a duplicate.

comment:8 Changed 6 months ago by mcs

Cc: oneandonly added

Part of #25431 is a duplicate.

comment:9 Changed 8 weeks ago by antonela

Keywords: ux-team added

comment:10 Changed 8 weeks ago by arma

Here are two more threads with users getting confused about the UI difference:
https://lists.torproject.org/pipermail/tor-dev/2018-July/thread.html#13270
https://lists.torproject.org/pipermail/tor-talk/2018-August/thread.html#44361

I think I favor removing the "firewall ports" option from the inner config dialog too.

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