Opened 20 months ago

Last modified 13 days ago

#24638 needs_information defect

Welcome dialog missing protocol from link

Reported by: atagar Owned by: brade
Priority: Low Milestone:
Component: Applications/Tor Launcher Version:
Severity: Trivial Keywords: tbb-usability, ux-team
Cc: mcs, antonela Actual Points:
Parent ID: Points:
Reviewer: Sponsor:

Description

Hi Browser team. First time spinning up tor browser in a while and I have some minor feedback...

  1. The torproject.org is missing the 'https' prefix, which makes it look less like a link. Honestly we probably shouldn't show a url here at all. Is there a reason we need folks to copy-paste this rather than making it a clickable link?

https://www.atagar.com/transfer/tmp/odd_link.png

  1. Minor phrasing thing. Changing the first option to "I would like to directly connect to the Tor network." is both shorter and reads better.
  1. Initial connection chills at 'loading relay information' for a long time (on the order of minutes). Some movement or indication that tor is still doing something would be helpful for first time users. As it is the static dialog gives the impression that tor might be frozen.

Child Tickets

Change History (3)

comment:1 in reply to:  description ; Changed 20 months ago by gk

Cc: mcs added
Component: Applications/Tor BrowserApplications/Tor Launcher
Owner: changed from tbb-team to brade
Status: newneeds_information

Replying to atagar:

Hi Browser team. First time spinning up tor browser in a while and I have some minor feedback...

  1. The torproject.org is missing the 'https' prefix, which makes it look less like a link. Honestly we probably shouldn't show a url here at all. Is there a reason we need folks to copy-paste this rather than making it a clickable link?

https://www.atagar.com/transfer/tmp/odd_link.png

Indeed. And there is no ticket about that one yet (this one could be it!). I could not find any cues about why we did not make it a link back then. Maybe it's not clear what users should do with that link given that Tor Browser has not started yet? We probably don't want to have them opened that link in a non-Tor Browser by accident... mcs/brade does any of you know what we thought back then?

  1. Minor phrasing thing. Changing the first option to "I would like to directly connect to the Tor network." is both shorter and reads better.

How do you like the redoing of that dialog in our alpha series? It might already fit to what you think would we okay.

  1. Initial connection chills at 'loading relay information' for a long time (on the order of minutes). Some movement or indication that tor is still doing something would be helpful for first time users. As it is the static dialog gives the impression that tor might be frozen.

Hm. I wonder i #23971 would help here? (Even though that's still sort of static)

comment:2 in reply to:  1 Changed 20 months ago by mcs

Keywords: tbb-usability ux-team added

Replying to gk:

  1. The torproject.org is missing the 'https' prefix, which makes it look less like a link. Honestly we probably shouldn't show a url here at all. Is there a reason we need folks to copy-paste this rather than making it a clickable link?

https://www.atagar.com/transfer/tmp/odd_link.png

Indeed. And there is no ticket about that one yet (this one could be it!). I could not find any cues about why we did not make it a link back then. Maybe it's not clear what users should do with that link given that Tor Browser has not started yet? We probably don't want to have them opened that link in a non-Tor Browser by accident... mcs/brade does any of you know what we thought back then?

I added keywords to encourage input from the UX team.

The thought when the text link was added was that we cannot make it clickable because we do not have a Tor connection yet, and it may not be safe for everyone to make a Internet connection that bypasses Tor. I think there is work happening to create support.tpo which would at least make the link text shorter. But maybe from a UX perspective someone could decide how to communicate to people that it may or may not be safe to open such a site in a non-Tor browser. Or we should figure our how to embed the Tor Browser manual.

  1. Initial connection chills at 'loading relay information' for a long time (on the order of minutes). Some movement or indication that tor is still doing something would be helpful for first time users. As it is the static dialog gives the impression that tor might be frozen.

Hm. I wonder i #23971 would help here? (Even though that's still sort of static)

In my experience, most of the time Tor bootstraps quickly and there is no lengthy stall but occasionally there is a long pause. While I am not a big fan of adding animation or movement of any kind if no progress is really being made, I think that would help alleviate worry for some people. When the tor daemon provides additional progress info, which is needed for #23971, the situation will improve because there should be finer-grained progress available.

Last edited 20 months ago by mcs (previous) (diff)

comment:3 Changed 13 days ago by antonela

Cc: antonela added
Note: See TracTickets for help on using tickets.