Opened 3 years ago

Last modified 11 months ago

#24993 new task

about:support option strips TBB down to Firefox

Reported by: cypherpunks Owned by: tbb-team
Priority: Medium Milestone:
Component: Applications/Tor Browser Version:
Severity: Normal Keywords: tbb-usabilty, tbb-branding
Cc: Simone Actual Points:
Parent ID: Points:
Reviewer: Sponsor:


-go to about:support
-click "Refresh Tor Browser"
-now you're fucked

This option should restore the Tor Browser Bundle to it's default config, meantime as the Tor Browser. Instead it "restores" it to more or less FIrefox.

I used it once where I not only didn't have Tor locally installed, but didn't have safe access to updates or downloads, and suddenly found myself stranded without web access over tor.

I understand some users may need to manually re-install the Tor Browser Button, etc. But at the very least this path needs to be better marked.

Child Tickets

Change History (4)

comment:1 Changed 3 years ago by yawning

The Tor Browser developer's views on this particular button of doom is somewhat contradictory.

  • It was examined in #13346 (because the now disabled error dialog was directing people to click on the "destroy your copy of Tor Browser" button) and fixed (Yay).
  • It was also encountered in #14118, because the wonderful safemode prompt dialog that the Tor Browser developers didn't disable (Boo), includes the button of doom, as an alternative to starting Firefox is safe mode.

The better long term approach would be something like #10760, which will make the button actually work. But in the short/medium term, I'm of the opinion that it should probably be patched out.

comment:2 Changed 2 years ago by cypherpunks

(OP here) As long as TBB relies on addons for core functionality, yeah I think disabling them is probably for the best.

It would be nice if it was more sophisticated though, and restored baseline TBB instead of baseline FF.

comment:3 Changed 22 months ago by gk

Cc: Simone added
Keywords: tbb-usabilty tbb-branding added; mozilla firefox branding removed

#28131 is a duplicate.

comment:4 Changed 11 months ago by cypherpunks

TBB 9.0a6 crashed at startup three times in a row, and the next time it offered to start in a safe mode or "Refresh Tor Browser".

-now you're fucked

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