Opened 5 months ago

Last modified 3 months ago

#27116 assigned project

Usability Research: Onions - Mumbai

Reported by: nyinz Owned by: nyinz
Priority: Medium Milestone:
Component: UX/Research Version:
Severity: Normal Keywords: ux-team
Cc: Actual Points:
Parent ID: #27010 Points:
Reviewer: antonela Sponsor:

Description (last modified by antonela)

Methodology: See Attachments
Test: https://docs.google.com/document/d/17KQUGURJ7FwnaYana_0lDskKHgV1PFvnAI-NnitPgRI
Where: Tor Meetup in Mumbai, India
Participants: Six (6)

Results:

  1. Summary of demographics
  2. What users said
  3. Conclusion

1.

  • The group consisted of 6 male users aged 20-50.
  • Most users are technologists that have a good understanding of tools and how things work and hackers.
  • The majority of users have not used Tor Browser before.

2.

Q1 What do you think the onion means?

  • Most of the users relate this onion with a secure connection
  • Quote: “It’s a Money bag?”

Q2 Why do you think these icons are different?

  • Most users said the 2nd onion (with a lock) indicates HTTPS indicating that they understand that a level of security exists.

Q3 What do you think this icon means?

  • Most users say (confidently) that this icon means a security issue is present.

Q4 What do you think this icon means?

  • The majority of users feel its insecure and say Tor is not connected to this web page. They could identify that a risk was implied with this icon.
  • Quote: “Something completely wrong”

Q5 Order these icons from less secure to more secure

  • Most users understand there are different levels of security and ordered the icons correctly although it took a few seconds for each user to respond.

3.

This group is only represented by male users, therefore, responses may not accurately represent the Tor community in Mumbai.
Users are familiar with the term HTTPS and have a good idea about what the different icons represent in terms of security.

Child Tickets

Attachments (1)

User testing .onion states icons Methodology.pdf (85.4 KB) - added by nyinz 5 months ago.

Download all attachments as: .zip

Change History (3)

comment:1 Changed 5 months ago by antonela

Cc: nyinz removed
Description: modified (diff)
Owner: changed from antonela to nyinz
Reviewer: antonela
Status: newassigned
Summary: Usability Research Results - Onions - MumbaiUsability Research: Onions - Mumbai
Type: defectproject

comment:2 Changed 3 months ago by nyinz

Tor Browser 7.5.6

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