Opened 13 months ago

Last modified 11 months ago

#27835 needs_information defect

Can't login to Protonmail when Tor Browser security level is max

Reported by: tpbt Owned by: tbb-team
Priority: Medium Milestone:
Component: Applications/Tor Browser Version:
Severity: Normal Keywords:
Cc: Actual Points:
Parent ID: Points:
Reviewer: Sponsor:


Regardless to NoScript settings (even deactivated), I can't login to my Protonmail account when Tor Browser security level is set to 3 through Torbutton (but it works at level 1 or 2).

Child Tickets

Change History (5)

comment:1 Changed 13 months ago by gk

Status: newneeds_information
Version: Tor:

Does that work with the old Tor Browser 7.5.6? (see: for older bundles)

comment:2 Changed 13 months ago by tpbt

No, that doesn't. Furthermore, contrary to what I posted in a first time, I can't login at security level 2, but only at security level 1. I was pretty sure that worked last week at level 2, but apparently not. I have tried Tor Browser 7.5.6, 8.0.1 and 8.5a2.

comment:3 Changed 13 months ago by gk

Okay, what is happening if you try to login with level 2 and 3? Do you get an error? If so, which?

comment:4 Changed 13 months ago by tpbt

No error, the tab consumes the cpu and stays locked at first connection step. With level 3, the ProtonMail connection logo doesn't display.

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