Opened 12 months ago

Last modified 12 months ago

#28188 needs_information defect

firefox.exe has moved or changed

Reported by: johnbraun Owned by: tbb-team
Priority: Medium Milestone:
Component: Applications/Tor Browser Version:
Severity: Normal Keywords:
Cc: Actual Points:
Parent ID: Points:
Reviewer: Sponsor:

Description (last modified by traumschule)

I installed Tor Browser a few days ago with no issue. After it updated it keeps telling me that the item firefox.exe has moved or changed. I have uninstalled and reinstalled and the same issue. I am on a hp laptop with mozilla firefox as the main browser. Its a brand new computer

I have looked at different threads and seen all sorts of causes. I've already spent the better part of a day on this.

Please advise

Child Tickets

Change History (3)

comment:1 Changed 12 months ago by traumschule

Component: - Select a componentApplications/Tor Browser
Description: modified (diff)
Owner: set to tbb-team
Summary: I installed tor a few days ago with no issue. After it updated it keeps telling me that the item firefox.exe has moved or changed. I have uninstalled and reinstalled and the same issue. I am on a hp laptop with mozilla firefox as the main browser. Its a brand new computerfirefox.exe has moved or changed

You are probably talking about Tor Browser. Moved your text from the summary to the description.

comment:2 Changed 12 months ago by traumschule

#28189 is a duplicate.

comment:3 Changed 12 months ago by gk

Status: newneeds_information

What version of Tor Browser did you install? And you used the Tor Browser built-in updater? Did you see the update being applied? Where does the shortcut point to? Does it help if you delete Tor Browser *and* the shortcut?

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