Opened 6 months ago

Last modified 3 months ago

#28482 new defect

UI glitches after updating Tor Browser on Windows

Reported by: jlatino_11 Owned by: tbb-team
Priority: Medium Milestone:
Component: Applications/Tor Browser Version:
Severity: Normal Keywords: tbb-update
Cc: arthuredelstein, mcs, brade Actual Points:
Parent ID: Points:
Reviewer: Sponsor:

Description

Hi,
This is the 3rd time this has happened after installing the tor bundle. Interesting, I was phished last night too. Not sure if they are related

Child Tickets

Attachments (1)

Screenshot_20181116-121035.png (450.0 KB) - added by jlatino_11 6 months ago.
Look at the image above the words "Explore. Privately"

Download all attachments as: .zip

Change History (8)

Changed 6 months ago by jlatino_11

Look at the image above the words "Explore. Privately"

comment:1 Changed 6 months ago by gk

Cc: arthuredelstein added
Component: - Select a componentApplications/Tor Browser
Owner: set to tbb-team
Status: newneeds_information

So, this happens only from time to time and there are no clear steps to reproduce the issue? Where did you get your Tor Browser from? This is the en-US bundle? On which Windows version are you?

comment:2 Changed 6 months ago by arthuredelstein

No idea what would cause this, but there's a more complete image here:
https://www.reddit.com/r/torbrowser/comments/9xku5d/why_is_this_image_reversed_on_tor_browser_landing/

It looks like the onboarding UI is not only reversed but duplicated.

Version 0, edited 6 months ago by arthuredelstein (next)

comment:3 Changed 4 months ago by gk

I wonder whether https://blog.torproject.org/comment/279413#comment-279413 is the same underlying issue (with text, though).

comment:4 Changed 3 months ago by Crissy

Workaround:

  • download Tor Browser via affected Tor Browser (downloading works correctly).
  • export all your bookmarks to a file.
  • copy your torrc file (and all other modified files)
  • Use Shift+Del on folder containing Tor Browser Bundle
  • Install downloaded current version of Tor Browser
  • restore torrc
  • start Tor Browser
  • import bookmarks.

It should help you. The "update Tor Browser" option is affected. Part of files are damaged / not changed after "updating" via "update" function.

Similar: #29248

So, this happens only from time to time and there are no clear steps to reproduce the issue? Where did you get your Tor Browser from? This is the en-US bundle? On which Windows version are you?

It happens until reinstall the Tor Browser with delete of all files from TorBrowser directory. Defect of TB-update.

Please change status to assigned and type tbb-team in CC/Owner field.

Last edited 3 months ago by Crissy (previous) (diff)

comment:5 Changed 3 months ago by Crissy

Status: needs_informationassigned

comment:6 Changed 3 months ago by gk

Cc: mcs brade added
Keywords: tbb-update added
Status: assignednew
Summary: Image reversed on home screen when opening for browserUI glitches after updating Tor Browser on Windows

#29248 is a duplicate.

comment:7 Changed 3 months ago by gk

Hm, I wonder whether the D3DCOMPILER_DLL issue in #28874 is actually the root cause here as well...

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