Opened 13 months ago

Last modified 13 months ago

#28617 needs_information defect

Tor Browser failed to start on Windows 10 when Dvorak Programmer layout is used

Reported by: vp1981 Owned by: tbb-team
Priority: High Milestone:
Component: Applications/Tor Browser Version:
Severity: Normal Keywords: tbb-crash
Cc: Actual Points:
Parent ID: Points:
Reviewer: Sponsor:

Description

Hello,

from time to time tor browser failed to start on Windows 10 when drovar programmer keyboard layout is installed. This is from Event viewer:

Faulting application name: firefox.exe, version: 60.3.0.6609, time stamp: 0x00000000
Faulting module name: kbddvp.dll, version: 1.2.7.0, time stamp: 0x54cec1e7
Exception code: 0xc0000005
Fault offset: 0x00000000000025d8
Faulting process id: 0x5428
Faulting application start time: 0x01d48522c5608cc1
Faulting application path: D:\Users\%USERNAME%\programs\tor-browser\Browser\firefox.exe
Faulting module path: C:\WINDOWS\SYSTEM32\kbddvp.dll
Report Id: 093954cb-3a3a-4f4c-bda2-70f0be9dabd0
Faulting package full name: 
Faulting package-relative application ID: 

It seems to be related to windows 10 updates but I do every time the procedure: uninstall-install of dvorak-programming keyboard layout.

---
WBR, Vladimir Lomov

Child Tickets

Change History (2)

comment:1 Changed 13 months ago by arma

Component: - Select a componentApplications/Tor Browser
Owner: set to tbb-team

comment:2 Changed 13 months ago by gk

Keywords: tbb-crash added
Priority: MediumHigh
Status: newneeds_information

You say from time to time this happens. Do I understand you correctly that it works until you get a Windows update and then the browser crashes. After doing your uninstall-install trick it works until the next time a Windows update is happening?

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