#29230 closed defect (duplicate)

The PKCS #12 operation failed for unknown reasons.

Reported by: alexbpk8 Owned by: tbb-team
Priority: Immediate Milestone:
Component: Applications/Tor Browser Version:
Severity: Critical Keywords:
Cc: Actual Points:
Parent ID: Points:
Reviewer: Sponsor:


can't import certificate with Tor Browser 8.5a7 (based on Mozilla Firefox 60.5.0esr) (64-bit)

Child Tickets

Change History (7)

comment:1 Changed 12 months ago by alexbpk8

no problem with importing to Firefox 65.0 (32-bit).

comment:2 Changed 12 months ago by alexbpk8

Component: - Select a componentApplications/Tor Browser
Owner: set to tbb-team

comment:3 Changed 12 months ago by gk

Status: newneeds_information

Seems like a duplicate of #13353. Does it work for you if you uncheck the private browsing mode on about:preferences#privacy, restart Tor Browser and then import the certificate? (I believe activating private browsing mode again afterwards should not interfere with your imported certificate, i.e. you need to leave that mode only for importing the certificate for now).

comment:4 Changed 12 months ago by alexbpk8

I unchecked "Always use private browsing mode", restarted torbrowser.
Still can not import certificate.

comment:5 Changed 12 months ago by gk

What happens if you flip security.nocertdb to false (making sure you restart and it is still false)? Can you import the cert then?

comment:6 Changed 12 months ago by alexbpk8

yes, i can. Thank you!

comment:7 Changed 12 months ago by gk

Resolution: duplicate
Status: needs_informationclosed

Okay, I am duping this over to #15797. We should make it more explicit how to import certificates, at least as a first step.

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