Opened 3 months ago

Closed 3 months ago

#29555 closed defect (fixed)

Tor unexpectedly exited. this may be do to a Tor Bug, etc

Reported by: FMCfmc Owned by: tbb-team
Priority: Medium Milestone:
Component: Applications/Tor Browser Version: Tor: unspecified
Severity: Normal Keywords: exited
Cc: Actual Points:
Parent ID: Points:
Reviewer: Sponsor:

Description

I have been trying to get onto Tor for 3 days and only get this message. when I click restart it goes to same message.
191 MB (200,915,222 bytes)

Child Tickets

Attachments (1)

Capture.PNG (7.9 KB) - added by FMCfmc 3 months ago.
screen shot

Download all attachments as: .zip

Change History (9)

Changed 3 months ago by FMCfmc

Attachment: Capture.PNG added

screen shot

comment:1 Changed 3 months ago by cypherpunks

See #28943

comment:2 Changed 3 months ago by mcs

Component: - Select a componentApplications/Tor Browser
Owner: set to tbb-team
Status: newneeds_information

Setting component. Please let us know if #28943 is related.
If not, please provide information about the version of Tor Browser you are using, what OS you are using it on, and so on.

comment:3 Changed 3 months ago by FMCfmc

USING fIREFOX, Windows, Still cannot get Tor to open

comment:4 Changed 3 months ago by mcs

FMCfmc, please provide the following information:

  • Which version of Windows you are using, e.g., Windows 7 64-bit.
  • What version of Tor Browser you are trying to use and where you obtained it from.
  • Has Tor Browser ever worked in the past?
  • Are any tor.exe processes or firefox.exe processes running in the background on your system? If they are, please use Windows Task Manager to kill them and then try to start Tor Browser.
  • If you download a new copy of Tor Browser from https://dist.torproject.org/torbrowser/8.0.6/ and install it in a new folder, does it work?

comment:5 Changed 3 months ago by FMCfmc

Windows 10 64 bit,
downloaded Tor from Tor Site
downloaded March 18 2018 can not tell version
has always worked until last week or so
Reinstalled and does not work
I do not know if any Tor.exe or Firefox.exe is running in the background

comment:6 in reply to:  5 Changed 3 months ago by gk

Replying to FMCfmc:

Windows 10 64 bit,
downloaded Tor from Tor Site
downloaded March 18 2018 can not tell version
has always worked until last week or so
Reinstalled and does not work
I do not know if any Tor.exe or Firefox.exe is running in the background

Can you check the task manager to find that out? Additionally, do you have any Antivirus/Firewall software installed that could interfere with Tor? If so, which flavor? Does it help if you uninstall it for testing purposes (note, disabling is often not enough)?

comment:7 Changed 3 months ago by FMCfmc

NO Firefoxexe or Torexe in Task Manager.
I did stop tasxk on Tor 32bit
Windows defender,

comment:8 Changed 3 months ago by FMCfmc

Resolution: fixed
Status: needs_informationclosed
Note: See TracTickets for help on using tickets.