Opened 8 months ago

Last modified 2 months ago

#30090 new task

Make a list of potential .onion errors

Reported by: pili Owned by: antonela
Priority: Medium Milestone:
Component: UX Version:
Severity: Normal Keywords:
Cc: gaba, antonela, brade, mcs Actual Points:
Parent ID: #19251 Points:
Reviewer: Sponsor: Sponsor27-must

Description

Let's make a list of all potential errors that can happen when visiting .onion services to help us design the corresponding error pages

Child Tickets

Change History (8)

comment:1 Changed 3 months ago by pili

Parent ID: #30025#19251

comment:3 Changed 3 months ago by antonela

comment:5 Changed 3 months ago by antonela

Hi! We have three ux challenges here:

  1. how to inform the error to users
  2. how we enable users to recover from that error if that is possible
  3. how we encourage users to pick the safer path if an unsafe path is available

Ideally, this approach extends error management that could work in other clients and is not a specific feature for Tor Browser. The parent #30025 ticket will host Tor Browser specifics to this errors.

Proposal 304 has already some errors.

Code Type of Error Error Page Copy Recovery Unsafe path
XF0 Descriptor Can Not be Found Onion Not Found No No
XF1 Descriptor Is Invalid ? Yes? No
XF2 Introduction Failed ? ? No
XF3 Rendezvous Failed ? Yes? No

Do we want to extend this list? Could you help me to fill the table?

comment:6 Changed 3 months ago by antonela

Should we list #30022 typo errors here too? Do we want to support this feedback in Tor? Or is it something the client will figure out?

comment:8 Changed 2 months ago by mcs

Cc: brade mcs added

comment:9 Changed 2 months ago by antonela

Updated

Code Layer Type of Error Error Description Title Recovery Unsafe path
XF0 service Service Error Service descriptor can not be found Onion not Found Maybe? No
XF1 net Network Error Onion service Descriptor is Invalid Network error Yes - Reconnect No
XF2 net Network Error Onion service Introduction Failed Network error Yes - Reconnect No
XF3 net Network Error Onion service Rendezvous Failed Network error Yes - Reconnect No
XF4 client Client Error Missing client authorization Not Authorized No No
XF5 client Client Error Wrong client authorization Wrong passphrase #30237 No
XF6? client Client Error Service wrong length Wrong address? No No
Last edited 2 months ago by antonela (previous) (diff)
Note: See TracTickets for help on using tickets.