Opened 16 months ago

Last modified 16 months ago

#31033 needs_information defect

TorBrowser window won't appear on the screen

Reported by: mrasoulib Owned by: tbb-team
Priority: Medium Milestone:
Component: Applications/Tor Browser Version:
Severity: Normal Keywords:
Cc: Actual Points:
Parent ID: Points:
Reviewer: Sponsor:


When I open tor browser by running "Start Tor Browser" the connection appears to be successful, but no TorBrowser window appears afterwards.
When I run the program again I receive the following error message:
"Tor Browser is already running, but is not responding. The old Tor Browser process must be closed to open a new window."
No browser windows ever appear on the screen.
After installing the TorBrowser again, everything is good for a couple of times, but then the same problem occurs.
I'm running the program on Windows 10.
My TorProject installer file is "torbrowser-install-win64-9.0a1_en-US".

Child Tickets

Change History (2)

comment:1 Changed 16 months ago by gk

Do you run any antivirus/firewall software that could interfere here? If so, which one? Please try with the latest stable/alpha version (which is 8.5.3 and 9.0a3 respectively) even though that might not change much in your case. Where do you have put your Tor Browser? On Desktop?

comment:2 Changed 16 months ago by gk

Keywords: TorBrowser window won't show up removed
Priority: HighMedium
Severity: CriticalNormal
Status: newneeds_information
Version: sbws: unspecified
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