Opened 4 months ago

Last modified 4 months ago

#31723 new task

design help documents for the help service and provide support for new users

Reported by: anarcat Owned by: ggus
Priority: Medium Milestone:
Component: Community/Training Version:
Severity: Normal Keywords:
Cc: anarcat, ggus Actual Points:
Parent ID: #30608 Points:
Reviewer: Sponsor:

Description

As part of the new email service, we might get more people unfamiliar with the LDAP infrastructure on board. The TPA team will need help onboarding those people.

Furthermore, this is a new configuration for many people, and we might need to design documents like "How do i connect to the Tor SMTP server with Thunderbird" or "Gmail" and so on.

I'm not sure if I'm filing this in the right place but anyways: the point is, we'll need help with training and documentation if we want this ship to sail. :)

Thanks!

Child Tickets

Change History (1)

comment:1 Changed 4 months ago by ggus

Hello, I possibly can help here to have this ship to sail.

Do you want to create a new entry in help.tpo and also 1:1 helpdesk thing?

And when do you plan to start this so I can put on my work roadmap.

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