Opened 14 months ago

Last modified 13 months ago

#31723 new task

design help documents for the help service and provide support for new users

Reported by: anarcat Owned by: ggus
Priority: Medium Milestone:
Component: Community/Training Version:
Severity: Normal Keywords:
Cc: anarcat, ggus Actual Points:
Parent ID: #30608 Points:
Reviewer: Sponsor:


As part of the new email service, we might get more people unfamiliar with the LDAP infrastructure on board. The TPA team will need help onboarding those people.

Furthermore, this is a new configuration for many people, and we might need to design documents like "How do i connect to the Tor SMTP server with Thunderbird" or "Gmail" and so on.

I'm not sure if I'm filing this in the right place but anyways: the point is, we'll need help with training and documentation if we want this ship to sail. :)


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Change History (1)

comment:1 Changed 13 months ago by ggus

Hello, I possibly can help here to have this ship to sail.

Do you want to create a new entry in help.tpo and also 1:1 helpdesk thing?

And when do you plan to start this so I can put on my work roadmap.

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