Opened 13 months ago

Last modified 4 months ago

#31870 new task

Do an informal usability study on the "get bridges" process

Reported by: phw Owned by:
Priority: Medium Milestone:
Component: Circumvention Version:
Severity: Normal Keywords: ux, s30-o22a1, usability, anti-censorship-roadmap-2020
Cc: cohosh, phw, ggus Actual Points:
Parent ID: #31279 Points: 2
Reviewer: Sponsor: Sponsor30-must

Description

See this mailing list post from May 2019. We would like to:

  1. Give a user a device with a censored Tor Browser / Tor Browser Android
  2. Ask the user to figure out how to connect to Tor
  3. Observe what issues the user runs into

We may be able to do another iteration of this experiment at the OTF summit in Taipei.

Child Tickets

Change History (10)

comment:1 Changed 13 months ago by phw

Keywords: s30-o21a2 added; s30-o21a1 removed

comment:2 Changed 13 months ago by phw

Keywords: s30-o22a1 added; s30-o21a2 removed
Parent ID: #31274#31279

Actually, this fits better into O 2.2, A1.

comment:3 Changed 13 months ago by phw

Keywords: s30-o21a2 added

comment:4 Changed 13 months ago by gaba

Cc: ggus added

comment:5 Changed 13 months ago by ggus

Adding an idea to IFF 2020 or other event:

We could have a router simulating levels of censorship to torproject.org, blocking default bridges and others ways to connect to Tor. And connected to the router, we would have a computer with a regular browser, so people could try and learn how to bypass levels of censorship to download and use Tor. For each level we would give a Tor swag.

comment:6 Changed 9 months ago by gaba

Keywords: anti-censorship-roadmap-2020Q1 added

comment:7 Changed 7 months ago by antonela

Given that we are not going to have face-to-face events in the short future, we are planning all this user research remotely.

I've started to work on this at the ux research repo:

https://gitlab.torproject.org/torproject/ux/research/issues/4

comment:8 Changed 6 months ago by gaba

Keywords: anti-censorship-roadmap-2020 added; anti-censorship-roadmap-2020Q1 removed

No more Q1 for 2020.

comment:9 Changed 6 months ago by phw

Keywords: s30-o21a2 removed

Removing label because this ticket isn't part of two activities.

comment:10 Changed 4 months ago by cohosh

cohosh cc'ing myself on sponsor 30 work

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