Opened 11 months ago

Closed 7 months ago

Last modified 7 months ago

#32328 closed defect (user disappeared)

red screen of death

Reported by: qwertyu Owned by: tbb-team
Priority: Medium Milestone:
Component: Applications/Tor Browser Version:
Severity: Normal Keywords: tbb-9.0-issues, TorBrowserTeamTriaged, TorBrowserTeam202002
Cc: Actual Points:
Parent ID: Points:
Reviewer: Sponsor:

Description

never seen this before but when i opened up tor i got this red screen saying something went wrong and that tor doesn't work on this browser... what's going on?

Child Tickets

Attachments (1)

Untitled.png (55.2 KB) - added by qwertyu 11 months ago.

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Change History (13)

Changed 11 months ago by qwertyu

Attachment: Untitled.png added

comment:1 Changed 11 months ago by gk

Keywords: red screen removed
Status: newneeds_information
Version: Tor: 0.4.1.6

Do you get this every time you open Tor Browser? How did you set up Tor Browser? Is it the default version downloaded from our website, unmodified? Which operating system are you on?

comment:2 in reply to:  1 ; Changed 11 months ago by liziqsj

Replying to gk:

Do you get this every time you open Tor Browser? How did you set up Tor Browser? Is it the default version downloaded from our website, unmodified? Which operating system are you on?

I'm not the OP, I have similar problem.
I'm random get such prompt, TBB version:9.0 (based on Mozilla Firefox 68.2.0esr) (32-bit), Linux system.
My log:

11/3/19, 05:40:30.320 [NOTICE] DisableNetwork is set. Tor will not make or accept non-control network connections. Shutting down all existing connections. 
11/3/19, 05:40:30.320 [NOTICE] Opening Socks listener on 127.0.0.1:9150 
11/3/19, 05:40:30.320 [NOTICE] Opened Socks listener on 127.0.0.1:9150 
11/3/19, 05:40:31.240 [NOTICE] Bootstrapped 1% (conn_pt): Connecting to pluggable transport 
11/3/19, 05:40:31.241 [NOTICE] Bootstrapped 2% (conn_done_pt): Connected to pluggable transport 
11/3/19, 05:40:31.459 [NOTICE] Bridge 'Lisbeth' has both an IPv4 and an IPv6 address.  Will prefer using its IPv6 address ([F:F:F:F:F:F:F:F]:443) based on the configured Bridge address. 
11/3/19, 05:40:56.228 [WARN] Proxy Client: unable to connect to F:F:F:F:F:F:F:F:443 ("general SOCKS server failure") 
11/3/19, 05:40:56.844 [NOTICE] Bootstrapped 10% (conn_done): Connected to a relay 
11/3/19, 05:40:57.229 [NOTICE] Bootstrapped 14% (handshake): Handshaking with a relay 
11/3/19, 05:40:57.623 [NOTICE] Bootstrapped 15% (handshake_done): Handshake with a relay done 
11/3/19, 05:40:57.624 [NOTICE] Bootstrapped 75% (enough_dirinfo): Loaded enough directory info to build circuits 
11/3/19, 05:40:58.780 [NOTICE] Bootstrapped 95% (circuit_create): Establishing a Tor circuit 
11/3/19, 05:40:58.498 [NOTICE] new bridge descriptor '***' (fresh): $*** at xx.xx.xx.xx
11/3/19, 05:40:59.820 [NOTICE] new bridge descriptor '***' (fresh): $*** at xx.xx.xx.xx 
11/3/19, 05:40:59.146 [NOTICE] new bridge descriptor '***' (fresh): $*** at xx.xx.xx.xx
11/3/19, 05:40:59.384 [NOTICE] new bridge descriptor '***' (fresh): *** at xx.xx.xx.xx 
11/3/19, 05:40:59.736 [NOTICE] new bridge descriptor '***' (fresh): $*** at xx.xx.xx.xx 
11/3/19, 05:40:59.737 [NOTICE] Bootstrapped 100% (done): Done 
11/3/19, 05:41:03.684 [NOTICE] New control connection opened from 127.0.0.1. 
11/3/19, 05:41:03.684 [NOTICE] New control connection opened from 127.0.0.1. 
11/3/19, 05:41:12.717 [NOTICE] Bridge 'Lisbeth' has both an IPv4 and an IPv6 address.  Will prefer using its IPv6 address ([***]:443) based on the configured Bridge address. 
11/3/19, 05:41:12.748 [WARN] Proxy Client: unable to connect to F:F:F:F:F:F:F:F:443 ("general SOCKS server failure") 
11/3/19, 05:41:14.562 [NOTICE] Bridge 'Lisbeth' has both an IPv4 and an IPv6 address.  Will prefer using its IPv4 address (***:**) based on the configured Bridge address. 
11/3/19, 05:41:16.220 [WARN] Proxy Client: unable to connect to ***:** ("general SOCKS server failure") 
11/3/19, 05:41:16.220 [WARN] Proxy Client: unable to connect to ***:** ("general SOCKS server failure") 
11/3/19, 05:41:16.223 [WARN] Proxy Client: unable to connect to ***:** ("general SOCKS server failure") 
11/3/19, 05:41:16.226 [WARN] Proxy Client: unable to connect to ***:** ("general SOCKS server failure") 
11/3/19, 05:41:16.226 [WARN] Proxy Client: unable to connect to ***:** ("general SOCKS server failure") 
11/3/19, 05:41:16.226 [WARN] Proxy Client: unable to connect to ***:** ("general SOCKS server failure") 
11/3/19, 05:41:16.909 [NOTICE] new bridge descriptor '***' (fresh): $*** at ***:**
11/3/19, 05:44:31.955 [NOTICE] Tried for 120 seconds to get a connection to [scrubbed]:80. Giving up. (waiting for circuit) 
11/3/19, 05:44:51.369 [WARN] Proxy Client: unable to connect to ***:** ("general SOCKS server failure") 
11/3/19, 05:45:58.767 [WARN] Failed to find node for hop #1 of our path. Discarding this circuit. 
11/3/19, 05:45:58.767 [NOTICE] Our circuit 0 (id: 59) died due to an invalid selected path, purpose General-purpose client. This may be a torrc configuration issue, or a bug. 
11/3/19, 05:46:52.980 [NOTICE] Tried for 120 seconds to get a connection to [scrubbed]:80. Giving up. (waiting for circuit) 
11/3/19, 05:47:58.115 [NOTICE] Tried for 120 seconds to get a connection to [scrubbed]:80. Giving up. 
11/3/19, 05:48:18.121 [WARN] Proxy Client: unable to connect to ***:** ("general SOCKS server failure") 

Last edited 11 months ago by liziqsj (previous) (diff)

comment:3 in reply to:  1 Changed 11 months ago by liziqsj

Replying to gk:

Do you get this every time you open Tor Browser? How did you set up Tor Browser? Is it the default version downloaded from our website, unmodified? Which operating system are you on?

Also I want delete my reply of https://trac.torproject.org/projects/tor/ticket/32328?cversion=0&cnum_hist=2#comment:2

Last edited 11 months ago by liziqsj (previous) (diff)

comment:4 Changed 11 months ago by pili

Seems like a duplicate of #32384

Version 0, edited 11 months ago by pili (next)

comment:5 in reply to:  2 ; Changed 11 months ago by sysrqb

Keywords: tbb-9.0-issues TorBrowserTeam201911 added
Priority: ImmediateMedium
Severity: CriticalNormal

Can you provide answers for the other questions gk asked, as well? Thanks.

Do you get this every time you open Tor Browser? How did you set up Tor Browser? Is it the default version downloaded from our website, unmodified?

comment:6 Changed 10 months ago by pili

Keywords: TorBrowserTeam201911 removed

comment:7 Changed 10 months ago by pili

Keywords: TorBrowserTeamTriaged added

comment:8 Changed 10 months ago by pili

Keywords: TorBrowserTeam201912 added

Moving tickets to December

comment:9 Changed 9 months ago by sysrqb

Keywords: TorBrowserTeam202001 added; TorBrowserTeam201912 removed

comment:10 Changed 7 months ago by pili

Keywords: TorBrowserTeam202002 added; TorBrowserTeam202001 removed

Moving tickets to February

comment:11 Changed 7 months ago by sysrqb

Resolution: user disappeared
Status: needs_informationclosed

No response in 3 months. If someone hits this problem in the future then we can investigate it.

comment:12 in reply to:  5 Changed 7 months ago by liziqsj

Replying to sysrqb:

Can you provide answers for the other questions gk asked, as well? Thanks.

Do you get this every time you open Tor Browser? How did you set up Tor Browser? Is it the default version downloaded from our website, unmodified?

Do you get this every time you open Tor Browser?
Not I get this every time, seem it random.
How did you set up Tor Browser?
I use proxy connect to obfs4 bridge, snowflake bridge(Alpha TBB)
Is it the default version downloaded from our website, unmodified?
I sure I download Stable and Alpha TBB from torprocject.org(HTTPS), but them got many times automatic update.
I never do too much hack to my TBB(Stable and Alpha), just change default port to allow Stable and Alpha running at same time.

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