Opened 6 weeks ago

Last modified 6 weeks ago

#32728 new defect

On some Windows machines the browser window is white during start-up

Reported by: gk Owned by: tbb-team
Priority: Medium Milestone:
Component: Applications/Tor Browser Version:
Severity: Normal Keywords: tbb-9.0-issues, tbb-9.0-regression, tbb-parity
Cc: mcs, brade Actual Points:
Parent ID: Points:
Reviewer: Sponsor:

Description

I noticed that while testing bundles on my Windows system that after subsequent starts a confusing empty browser window is showing up during the Tor Launcher dialog being visible. That never happened before Tor Browser 9, though.

Today a confused user showed up on #tor reporting what I believe is actually this issue. Attached is a screenshot.

Child Tickets

Attachments (1)

blank_window.png (40.8 KB) - added by gk 6 weeks ago.

Download all attachments as: .zip

Change History (5)

Changed 6 weeks ago by gk

Attachment: blank_window.png added

comment:1 Changed 6 weeks ago by gk

Cc: mcs brade added
Keywords: tbb-parity added

comment:2 Changed 6 weeks ago by cypherpunks

comment:3 Changed 6 weeks ago by Thorin

FWIW: From memory, I saw this on almost every non en-US pack (never on en-US). I set up a full suite of 9.07a (32 bundles at the time, non English) and they're still all sitting there for when I get around to updating them for more tests.

I just reproduced at will on the first random test - russian. Windows 7. Is there a command line I can run to debug and output anything for you.

comment:4 Changed 6 weeks ago by pospeselr

My initial thought was this smells a bit like the sandboxing race condition bug fixed in #26381 (during testing it also showed a white content page) but it's not clear from the screenshot that this is the same symptom.

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