Opened 6 months ago

Closed 6 months ago

#32918 closed defect (fixed)

reset nextcloud pw

Reported by: steph Owned by: anarcat
Priority: Medium Milestone:
Component: Internal Services/Service - nextcloud Version:
Severity: Normal Keywords:
Cc: Actual Points:
Parent ID: Points:
Reviewer: Sponsor:


I need help resetting my NC password. I am not receiving the email to reset it.

Child Tickets

Change History (5)

comment:1 Changed 6 months ago by micah

i'm seeing this on our side:

status=bounced (host[] said: 550 5.1.1 <>: Recipient address rejected: undeliverable address: User unknown in virtual alias table (in reply to RCPT TO command))

comment:2 Changed 6 months ago by anarcat

Owner: changed from nextcloud-admin@… to anarcat
Status: newaccepted

i'll take a look, thanks!

comment:3 Changed 6 months ago by anarcat

Status: acceptedneeds_information

stephw@ indeed doesn't exist on our server, the proper email is steph@. not sure what i should do with this - create the new alias? or should we change it in NC?


comment:4 Changed 6 months ago by anarcat

Status: needs_informationaccepted

steph agrees to change the email over irc, will do.

comment:5 Changed 6 months ago by anarcat

Resolution: fixed
Status: acceptedclosed

i changed the email, password reset should work now, reopen otherwise.

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